Juliana Severo Email and Phone Number
👋 Hi there, thanks for visiting my profile!I'm an energetic and self-starter Human Resources Professional with 8 years of experience in people operations, assisting HR teams in delivering quality and efficient support to employees.With a servant leadership mentality, I enjoy collaborating with others and I’m passionate about issues involving diversity and inclusion.The skills and experiences that I allow me to add the most value are:✅ Technical skill set: I have substantial knowledge of diverse administrative and HR processes and how to leverage them effectively to assist HR teams in delivering quality services. In addition, my level of learning agility and openness to feedback enables me to learn new knowledge and systems on the fly. For example, I`m proactively learning about Canadian HR standards and systems to accelerate my learning curve and enhance my contribution.✅ Organization and time management: Throughout my career, I have successfully worked on multiple priorities, efficiently managing up to 30+ talent searches concurrently, supporting the full recruitment life cycle. Being able to multitask while ensuring accuracy through attention to detail has played an important role in my success.✅ Resourcefulness and Interpersonal skills: I can find quick and creative ways to overcome challenges, whether independently or while working as a part of a team. By being proactive and hands-on, knowing when to ask for help and who I can reach out to, I can figure out solutions for the toughest of problems. Furthermore, I have worked with teams of up to 30 members, with whom I built positive and lasting relationships at all levels. I did so by actively listening and by being open, clear, and thoughtful in my communications, adjusting my approach to each audience.If these are skills that your company is looking for in a Human Resources Professional, feel free to reach out!P.S: 👇Check my experience section for more detailed information on the results I have delivered.“If you take care of your employees, they will take care of the clients.” (Richard Branson)
Career Wizards
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Coaching Services CoordinatorCareer Wizards May 2022 - PresentVancouver, Canada● Answer 30 inquiries per day on average in multiple languages via email, text, and chatbot, acting as the first point of contact with potential clients in a timely and efficient manner.● Customize, submit, and collect 20 Service Level Agreements (SLAs) per month on average, ensuring understanding and compliance with company policies.● Assign new clients to career advisors and monitor ongoing tasks, progress, and outcomes for clients using Asana to ensure customer satisfaction and timely delivery of services.● Schedule 60 calls on average per month (1:1, group coaching, and team meetings) using tools such as Zoom, Microsoft Teams, and Outlook across multiple time zones.● Streamline and document internal processes, improving both employee and client experience.● Develop training materials to support the onboarding of career advisors as well as to guide career coaching sessions.● Assist with accounts payable (AP) and accounts receivables (AR) using Xero to issue invoices and control payments.
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Human Resources CoordinatorEssenss Consultoria Em Rh Jan 2022 - Present● Assist in the full recruitment life cycle for entry-level and intermediate corporate roles, from writing job postings, to proactively sourcing and short-listing candidates for screening interviews. ● Manage up to 30+ searches concurrently, including scheduling interviews, maintaining ongoing communications with candidates, and administering assessments, consistently displaying exceptional attention to detail and time management skills.● Developed an organizational climate survey and introduced a shortlist talent service, diversifying the company's portfolio and increasing revenue by 30%.● Create compelling presentations, proposals, and other forms of business communication content using a variety of tools such as Microsoft Office and Canva. -
Human Resources CoordinatorAlpa Construção Civil Feb 2016 - Dec 2021● Coordinated people operations comprehensively, assisting the execution of the full recruitment life cycle, as well as coordinating procedures terminations and leaves of absence.● Provided dedicated support to senior management by handling phone and email communications, coordinating travel arrangements, preparing weekly courier bags, and efficiently managing special assignments as needed.● Facilitated a seamless onboarding experience for new employees, providing them with key information regarding the company’s culture and processes, and ensuring access to the training and tools necessary for the proper and safe execution of their roles.● Administered all payroll procedures precisely controlling working hours, paid time-off (PTO), deductions, and bonuses, ensuring accuracy across the board.● Collaborated with the financial manager to deliver comprehensive payroll provisions and manage various HR expenses, expertly budgeting and preparing HR-related Purchase Orders.● Processed HR transactions including invoicing and accounts payable (AP), using Microsoft Excel spreadsheets and ERP Sienge.● Supported employee experience strategy by actively listening to their needs and concerns, managing their inquiries, being open to feedback, and sharing insights with senior management to drive policy and operational improvements.● Effectively safeguarded the confidentiality of employee digital files by implementing and maintaining password controls.● Proactively established new partnerships within the occupational health and safety (OHS) team, reducing healthcare costs by 30%.● Gathered input from local authorities to create spreadsheets and schedules to ensure strict compliance with employment standards, reducing the incidence of fines and legal claims to 0.
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International Transportation AnalystSeara International Apr 2009 - May 2014● Managed the administrative aspects of transportation processes, maintaining clear and direct communications with customs facilities, importers, exporters, customs brokers, and drivers.● Served as a dedicated customer care associate, ensuring proactive follow-up on customer orders and adeptly handling their inquiries and requisitions through effective communication channels, including phone, email, and in-person interactions.● Led an award-winning project to improve the documentation process, increasing efficiency by 80% and reducing cost by 10%. ● Collaborated with teams of up to 30 people, building positive relationships by actively listening and being open, consistent and thoughtful in all communications. -
Administrative AssistantIpc - Hormann Brasil Apr 2008 - Dec 2008● Managed international cargo certification processes, coordinating cargo inspections for both imports and exports across Brazil, Venezuela, Paraguay, and Uruguay, efficiently issuing international certificates using Microsoft Office and ERP.● Acted as a customer care associate, maintaining ongoing communications with stakeholders to ensure proactive follow-up on orders.● Supported senior management with general administrative duties, including coordinating travel arrangements, preparing weekly courier bags, providing accurate reports by required deadlines, and managing special assignments as needed.● Assisted financial manager, providing accurate details on completed orders to effectively manage invoicing and accounts receivable (AR).● Collaborated with the head office in Germany and other teams located worldwide within the company, building positive relationships across all organizational levels by being a supportive team player and thoughtful in communications.
Juliana Severo Education Details
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Business Administration And Management, General -
Strategic People Management -
International Business/Trade/Commerce
Frequently Asked Questions about Juliana Severo
What company does Juliana Severo work for?
Juliana Severo works for Career Wizards
What is Juliana Severo's role at the current company?
Juliana Severo's current role is Dedicated HR professional delivering exceptional support to employees | HR Coordinator | HR Assistant | Recruiter | People Operations | DEI&B Advocate | Servant leadership practitioner.
What schools did Juliana Severo attend?
Juliana Severo attended Universidade Federal De Santa Catarina, Unisociesc Centro Universitário, Universidade Do Vale Do Itajaí.
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Juliana Severo
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JULIANA SEVERO
Phd Student At Federal University Of Piauí (Ufpi). Temporary Teacher At Ufpi. Master Degree In Food And Nutrition.Teresina, Pi -
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Juliana Severo
Assistente Comercial De Franquias Na Piccadilly Company: Conforto Encoraja | Varejo | B2B | FranchisingTaquara, Rs
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