SENIOR CHIEF OF STAFF (15+yrs)- Transformational Leadership Partner to Global C-Suite Executives- Expert in Navigating Complex Organizational ChangePartners with Senior Executives to lead transformative changes in complex, global organizations. Drives alignment and decision-making in the Executive Office by optimizing operations and building high-performing teams. Manages leadership transitions and implements communication strategies to strengthen executive impact and advance organizational success.——————————————————————Through my experiences in Colombia and the United States, I've gained a unique, multicultural perspective on leadership. I've worked closely with senior leaders across a wide range of sectors, including large corporations, start-ups, multinational banks, government, and teams within the world's largest financial organization. This diverse exposure has enriched my understanding of leadership and equipped me with valuable insights for navigating and thriving in different organizational landscapes.Across every industry, my approach is grounded in leveraging my strengths as a communicator, organizer, and facilitator to drive toward common strategic goals. I serve as an advisor, confidant, company ambassador, and storyteller, ensuring senior executives lead effectively. At the same time, I collaborate closely with leadership teams to foster alignment and accountability, understanding their strengths and challenges, celebrating successes, and supporting career growth through mentoring and development initiatives. Ultimately, I act as a connector, building a strong foundation of trust across teams.Key strengths:• TIME MANAGEMENT - I ensure that the Senior Executive’s time is focused on strategic decision-making and key stakeholders to unlock peak productivity.• COMMUNICATION - I articulate vision, strategy, and directives to drive cooperation, transparency, and effective decision-making.• RELATIONSHIP BUILDING - I facilitate alignment opportunities between principals and direct reports to promote synergy and collaboration.• STRATEGIC PLANNING - I simplify priorities, tackle challenges, and sync expectations in dynamic, matrixed, and distributed operations to hit precise targets.• CADENCE - I tailor corporate rhythm practices that cultivate effective interactions among leaders to boost team efficiency.• ENGAGEMENT - I champion the company's mission, values, and purpose to contribute to the well-being and success of individuals and the organization.
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Chief Of Staff, SustainabilityJpmorgan Chase & Co. Jan 2022 - Aug 2023New York, Ny, Us- Transition Management: Led smooth offboarding and onboarding processes for Global Head of Sustainability, ensuring team cohesion and continuity of operations.- Operational Support: Managed day-to-day department operations, facilitating strategic decision-making and alignment with organizational goals.- Communication and Engagement: Developed strategic communications for senior leadership and stakeholders, ensuring clear progress reporting and effective meeting management.- Financial Oversight: Managed team budget, forecasting resource needs, and implementing cost-saving measures.- Talent Development: Led recruiting and onboarding efforts, fostering team learning and professional growth.- Special Projects: Provided support for sustainability initiatives, leveraging organizational skills to meet project objectives.- People Agenda: Key member of Corporate Responsibility's Cross-Departmental working group, advancing JPMC's strategic goals in fostering a culture of diverse and inclusive talent. -
Chief Of Staff To The Chief Executive OfficerEcopetrol Mar 2015 - Dec 2015Bogotá, Co- Transition Facilitation: Orchestrated seamless onboarding for the President of Colombia's largest company, ensuring alignment with strategic priorities.- Customized Onboarding: Developed and executed tailored onboarding plan aligned with President's background and company's strategic objectives.- Stakeholder Engagement: Engaged with key stakeholders including senior executives, department heads, and board members to foster relationships and facilitate integration.- Transparent Communication: Provided clear communication and regular updates throughout onboarding process, addressing concerns promptly.- Cultural Integration: Facilitated President's integration into company's culture, values, and norms for a smooth transition.- Continuous Improvement: Monitored onboarding process, soliciting feedback to identify areas for enhancement and ensure effectiveness.- Schedule Optimization: Efficiently managed stakeholders, meetings, and time to maximize President's productivity.- Structural Strengthening: Enhanced organizational structure, discipline, and accountability within the Leadership Team to improve operational efficiency.- Team Cohesion: Fostered collaboration and alignment among Senior Executives and their teams to support corporate vision.- Cultural Promotion: Inspired engagement in corporate vision, fostering a culture of commitment and excellence across the organization. -
Head Of Corporate Affairs And Chief Of Staff To CeoRefinancia S.A. Feb 2012 - Nov 2014Bogotá, Co- Strategic Acquisition Facilitation: Played a pivotal role in the acquisition of Refinancia by Encore Capital Group, a Fortune 500 Public Company, as a critical liaison between the target and acquirer's leadership teams; Facilitated seamless communication and collaboration, ensuring alignment of objectives and smooth transition processes.- Crisis Management Leadership: Spearheaded the development of the company's Crisis Management Manual, strategically integrating risk analysis to address potential emergencies; Collaborated cross-functionally to ensure the manual met departmental needs, establishing clear crisis communication and escalation protocols; Conducted training sessions to enhance staff preparedness, ensuring the organization's readiness to manage crises effectively.- Alignment & Reputation Management: Ensured alignment with corporate objectives and effectively managed the company's reputation as the CEO's key liaison.- Leadership & Accountability Cultivation: Managed senior team alignment and accountability, fostering a culture of performance and a results-driven mindset within the organization.- Decision-Making Facilitation: Directed corporate rhythm around key meetings and events, ensuring strategic alignment and timely decision-making.- Corporate Communications & Brand Enhancement: Designed and executed the company’s corporate communications strategy, public relations plan, and Corporate Responsibility program; Enhanced brand reputation and community engagement, contributing to the organization's overall success and positive impact. -
Chief Of Staff To The CeoRefinancia S.A. Aug 2011 - Jan 2012Bogotá, Co- Leadership Support & Time Management: Supported company leader’s daily mandate of informed decision-making, effective time management, and senior management team alignment.- Decision-Making Facilitation: Prepared company and industry information to facilitate decision-making processes and strategic planning initiatives.- Project Management & Task Prioritization: Managed projects, prioritized tasks, and set agendas to optimize operational efficiency and productivity.- Strategic Meeting Coordination: Implemented a “corporate rhythm” around key meetings and events, ensuring strategic alignment and timely decision-making.- Commitment Tracking & Accountability: Tracked commitments and ensured accountability among team members, fostering a culture of excellence and results.- Public Relations Execution: Executed the company’s PR plan, enhancing brand visibility and reputation within the industry and broader community.
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Executive Office Design And Implementation Consultant, Office Of The CeoRefinancia S.A. Apr 2011 - Aug 2011Bogotá, Co- Strategic Design & Implementation: Designed and implemented Refinancia's Executive Office to address specific needs of Senior Executive and team.- Objective Alignment & Infrastructure Definition: Identified general objectives, goals, and functions of President’s Office, aligning them with organizational priorities; Defined infrastructure and team members, assigning roles and responsibilities to optimize operational efficiency.- Accountability Tracking & Meeting Facilitation: Recommended and implemented action-item tracking methods, ensuring accountability and progress monitoring; Set rhythm and discipline around senior meetings, facilitating strategic alignment and decision-making processes.- Time Management Optimization: Optimized CEO’s time management by prioritizing tasks and streamlining processes.- Information Centralization & Communication Streamlining: Centralized company-wide information and streamlined communication among senior management team members, enhancing collaboration and efficiency.
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Vp Transaction Banking Sales ConsultantStandard Chartered Bank Apr 2006 - Jun 2006London, England, Gb- Revenue Delivery Target: Tasked with delivering transaction banking product revenue (cash and trade) of $32m in 2006 across client portfolio in Africa, South Asia, and the Middle East.- Strategic Revenue Generation: Strategized and executed revenue generation initiatives, utilizing market insights and client relationships to achieve targets.- Cross-Functional Collaboration: Collaborated with cross-functional teams to develop tailored solutions and address client needs effectively.- Performance Monitoring & Adjustment: Monitored performance metrics and implemented adjustments to ensure alignment with revenue objectives.- Proactive Client Relationship Management: Maintained a proactive approach to client relationship management, fostering trust and loyalty to drive revenue growth. -
Vp Business Planning Manager To The CeoStandard Chartered Bank Aug 2003 - Apr 2006London, England, Gb- Executive Support & Strategic Direction: Supported the Chief Executive of a multinational bank in managing the strategic direction, organization, and performance of the Region’s businesses.- Business Planning Implementation: Implemented business planning projects, ensuring alignment with organizational goals and objectives.- Performance Tracking & Optimization: Tracked performance, development, and implementation of business-critical issues, identifying areas for improvement and optimization.- Communication Facilitation & Coordination: Facilitated communication between Chief Executive and head direct reports, as well as regional team members, to foster collaboration and alignment; Coordinated with other global Planning Managers to ensure consistency of approach and implementation across regions.- Conference Planning & Execution: Planned national and international conferences for management, orchestrating logistics and agendas to facilitate strategic discussions and decision-making.- Initiative Follow-Up Monitoring: Monitored follow-up actions to ensure timely execution and completion of initiatives and projects.
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Manager, Sales SupportStandard Chartered Bank Mar 2001 - Aug 2003London, England, Gb- Liaison & Relationship Support: Served as the main liaison between customers, relationship managers, global transaction sales, and operations, specializing in relationship-driven support issues in trade and cash management.- Sales Excellence & Customer Satisfaction: Delivered sales and product excellence to customers in Latin America, Africa, Bangladesh, and Vietnam, ensuring satisfaction and retention.- Collaborative Solution Provision: Collaborated closely with relationship managers to understand customer needs and provide tailored solutions.- Coordination & Issue Resolution: Coordinated with global transaction sales and operations teams to address customer inquiries and resolve issues promptly.- Customer Relationship Management: Developed and maintained strong customer relationships, serving as a trusted advisor and advocate for their needs.
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Manager, Corporate RelationshipsBanco Standard Chartered Colombia Dec 1998 - Mar 2001- Relationship Building & Trust Development: Built relationships with existing and target corporate multinational customers, fostering trust and loyalty to drive sales and revenue growth.- Sales Process Management: Effectively managed the sales process with local and network team members, leveraging cross-functional collaboration to maximize customer profitability.- Contribution to Sales Growth & Client Retention: Contributed to new product sales and client retention initiatives, identifying opportunities for upselling and cross-selling.- Credit Risk Management & Mitigation: Ensured maintenance of credit risk quality, implementing strategies to mitigate risk while supporting business objectives.- Collaborative Solution Provision: Collaborated with internal stakeholders to address customer needs and deliver tailored solutions, enhancing overall customer satisfaction and loyalty.
Juliana Gamboa Education Details
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Trinity Washington UniversityLiberal Arts And Minor In Latin American Studies And Political Science -
Georgetown UniversityWalsh School Of Foreign Service
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Colegio BolivarAmerican High School And Colombian Bachillerato
Frequently Asked Questions about Juliana Gamboa
What is Juliana Gamboa's role at the current company?
Juliana Gamboa's current role is Chief of Staff | People First | Efficiency Optimizer | Connector | Transition Management | Executive Office | Strategic Planning | OnOff-Boarding | Cadence | Engagement | Talent Success | Stakeholder Management | C-Suite.
What schools did Juliana Gamboa attend?
Juliana Gamboa attended Trinity Washington University, Georgetown University, Colegio Bolivar.
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