Juliana M. Email & Phone Number

Calgary, Alberta, Canada

-Custom WordPress themes built from scratch.-Sites built using Elementor with advanced customizations.-Website Optimization using Core Web Vitals -SEO (Search Engine Optimization)-Proficiency in Canva & Figma

Calgary, Alberta, Canada

• Prepare home exterior photographs, for use in Renoworks’ visualization solutions, using Renoworks’ proprietary online tools.• Perform final quality assurance checks of all completed work before submission.• Turn the vision of customers' requests into lasting impressions through your work.

Calgary, Alberta, Canada

• Created unique and engaging content for social media (copy, images, videos, etc.) about work and studies abroad to the Brazilian market.• Generated +14k engaged followers on Instagram and +6k subscribers organically on YouTube in 2 years.• Research and content writing (e.g. articles, blogs).• SEO writing.• Writing persuasive copy for a variety of media (e.g: blog, Instagram posts).• Designed email newsletters and landing pages using Mailchimp.• Created catchy Instagram posts designs and YouTube thumbnail using canva.• Edited videos for YouTube channel using Adobe Premiere.Instagram: https://www.instagram.com/vivendonocanada_/YouTube: https://www.youtube.com/vivendonocanadaBRBlog: https://vivendonocanada.com.br/

Calgary, Alberta, Canada

• Excellent customer service to over 30 customers per day. Greeting customers, responding to questions and providing outstanding customer service while keeping the floor clean and replenished.• Retained customers using copywriting techniques to upsell and cross-sell, creating personalized customer experiences, and increasing loyalty.• Made sure to always make iPod sales in my department when a product was sold out in-store.• Hourly replenishing the sales floor of over 30 pieces.• Always finishing unpacking and pricing new merchandise before the estimated time.• Carrying out price markdown duties with attention to detail.

Vitória E Região, Brasil

• Updated and increased the efficiency of the company by transitioning most of the manual work into computer work, as follow:• Developed a sales and employee commission control spreadsheet that replaced the one the company had been using for the past 13 years.• Created a sales control spreadsheet that provided information such as salesperson commission and freight expenses automatically.• Increased the sales floor efficiency by creating sales budget digital spreadsheets instead of doing the work by handwriting.• Manually listed over 200 wallpaper catalogs to allow an electronic database to make automatic orders using the wallpaper identification code in Excel.• Developed an electronic customer database.• Created email marketing content about product launches.

Vitória, Espírito Santo

• Developed the template and standards of the firm to assist in the custom furniture project development and assembly.• Developed over 74 full interior projects from the schematic design to the construction documents for assembly.• Lead, managed and monitored the assembly team compound by 4 people.

Vitória, Espírito Santo, Brazil

• On a team basis created the schematic design of Residential and Commercial projects.• Participated and helped in the development of the template for construction documents of the company.• Created the standard of floor plan designs to present to clients.• Detailed over 5 different construction documents.• Prepared and delivered compatibility projects (electric, hydraulic and structural projects) using a BIM system (Archicad), including the compatibility of a shopping center.• Created over 5 interior design projects.

Post-Diploma Certificate, Digital Marketing, 3.8/4.0

Course load included: → Digital Marketing Analytics → User Experience Design → Web Design and Development for Digital Marketing → Digital.

Bachelor'S Degree, Architecture

Business Administration, 3.94/4.0