Julian Obando Email & Phone Number

Laie, Hawaii, United States

As a Super Ambassador and VIP Tour Student Supervisor in the Guest Services Department at the Polynesian Cultural Center (PCC), I provided exceptional hospitality and leadership to ensure an unforgettable experience for our guests. In this role, I was responsible for overseeing the VIP tour experience, guiding visitors through the center’s cultural exhibits, and sharing the rich histories and traditions of Polynesia with enthusiasm and expertise.In addition to delivering high-quality tours, I supervised a team of student ambassadors, ensuring they maintained PCC’s standards of excellence in customer service. I facilitated training, offered guidance, and coordinated schedules to enhance team performance and efficiency. My role also involved resolving guest concerns promptly and effectively, upholding PCC’s commitment to providing world-class service.This position allowed me to develop strong leadership, communication, and problem-solving skills while immersing myself in Polynesian culture. It was a privilege to share the beauty and diversity of Polynesia with guests from around the world while fostering a supportive and professional environment for my team.

Laie, Hawaii, United States

- Developed and executed immersive Polynesian cultural experiences for groups of up to 12 guests, resulting in a 98% satisfaction rating from customer feedback surveys.- Interacted with guests from various backgrounds and cultures to provide them with an enjoyable experience

Laie, Hawaii, United States

- Collaborated with cross-functional teams to create customized experiences for VIP guests, resulting in an overall satisfaction rating of 94% from surveyed guests.

Bacolod, Western Visayas, Philippines

As an FSY (For the Strength of Youth) Coordinator, I played a vital role in organizing and facilitating a transformative program designed to inspire and uplift youth. My responsibilities included coordinating with leaders, counselors, and participants to ensure the seamless execution of the program’s events and activities. This involved meticulous planning, managing schedules, and overseeing logistical arrangements to create a meaningful and engaging experience for all attendees.In this role, I provided leadership and support to counselors and volunteers, fostering a positive and inclusive environment that encouraged spiritual growth, personal development, and connection among participants. I also worked closely with youth to mentor and guide them throughout the program, helping them strengthen their faith, develop leadership skills, and build lasting friendships.Serving as an FSY Coordinator allowed me to hone my organizational, leadership, and interpersonal skills while contributing to the personal and spiritual growth of the youth I served. It was a deeply rewarding experience to help create a program that empowers young individuals to live with purpose and confidence.

Hawaii, United States

• Partnered with local social media administrators to produce and improve content qualities • Trained and supervised 10 other social media specialists’ daily workloads that improved productivity by 20% in 12 weeks• Promoted to manage a local language page to improve engagement with the local audience

Hawaii, United States

• Collected and analyzed data from multiple missionary groups in order to identify trends and created plans for future growth and improvement• Prepared weekly training meetings for 8-10 fellow missionaries which increased overall effectiveness and group accountability by 40% in 12 weeks• Obtained conversational fluency in English within 9 weeks

Bacolod, Western Visayas, Philippines

- Coordinated with mall management to analyze foot traffic data and identify peak shopping times, leading to increased staffing during those periods and boosting sales by 15%.- Ensured high level of cleanliness in assigned area through diligent monitoring and regular cleaning, resulting in a 100% satisfaction rate from mall customers.

Bachelor Of Arts - Ba, Intercultural Peacebuilding

Activities and Societies: Mediation, Conflict Resolution, Community OutreachInspired by the unique founding mission of the university that.

Bachelor Of Arts - Ba, Communication And Media Studies

Media of communication play a crucial role in shaping the world we live in: from the press, to social media, to film and to other.

Communication And Media Studies, 4.0

BYU-Pathway Worldwide is a global educational program by The Church of Jesus Christ of Latter-day Saints, offering accessible, affordable.