Please contact me at julianecooley@att.netI am a Process Improvement Consultant and Project Manager with deep expertise in Property and Casualty Insurance, known for building strong relationships and driving quality and process improvements. My focus on risk mitigation and cost savings, combined with strong presentation skills and stakeholder management, enables me to consistently deliver impactful results. I excel in leading cross-functional teams both remotely and in-person, fostering collaborative environments through transparent communication and consistent team engagement. I establish trust and credibility quickly, ensuring smooth project execution and stakeholder alignment. As a Certified Scrum Master and Six Sigma Green Belt trained, I consistently drive operational excellence by streamlining processes, identifying inefficiencies, and implementing solutions that reduce costs and improve quality. My ability to deliver impactful presentations, including "How to Deliver a Successful Pitch," has empowered teams to present confidently.When I was President of Travelers Noontime Toastmasters, a friend of mine observed my organizational skills, attention to detail and my ability to influence without authority. He suggested that I go into Project Management. I joined PMI and found out that I was a natural born Project Manager. I love building relationships and helping people succeed. Key Achievements:Process Improvement: Reviewed 2000+ accounts over six months, analyzed data, and presented findings to management, improving workflow and transparency across the team.Business Continuity: Designed and implemented Business Continuity Plans for multiple departments, mitigating risk and ensuring consistent operations across organizations.Documentation Creation: Led a focus group of SMEs, consolidating 70+ procedures into a single document to enable successful offshore work, reducing onshore workload and procedural volume by 37%.Financial Recovery: Collaborated with teams to resolve financial discrepancies, recovering $1,000,000 + in outstanding invoices through data analysis and process improvements.Core Skills:Project Management & Stakeholder EngagementProcess Efficiency & Continuous ImprovementRisk Identification & Mitigation StrategiesTeam Leadership & MentorshipQuality Assurance & ComplianceData Analysis & ReportingPresentation Delivery & Communication SkillsFun Facts:I am a speaker who is passionate about health, reading and hiking. I studied opera and sang in Russia with my choir.