Aviva (Rio Quente Resorts/ Costa do Sauipe/ Hot Park) (Brazilian Resorts chain with 10 hotels, 3k rooms, 1 water park up to 8k day users.)- Responsible for Revenue Strategy area, with three direct and fourteen indirectly employees. Managing 10 hotels with 3k hotel room, a water park for up to 8k day users, event’s rooms for up to 7k people, and maximizing Time Share occupancy.- Responsible for total Revenue Management, total pricing including all consumption centres. Also… Show more Aviva (Rio Quente Resorts/ Costa do Sauipe/ Hot Park) (Brazilian Resorts chain with 10 hotels, 3k rooms, 1 water park up to 8k day users.)- Responsible for Revenue Strategy area, with three direct and fourteen indirectly employees. Managing 10 hotels with 3k hotel room, a water park for up to 8k day users, event’s rooms for up to 7k people, and maximizing Time Share occupancy.- Responsible for total Revenue Management, total pricing including all consumption centres. Also responsible for the operations of flight charters, seat blocks, and regular flight operations. - Leadership in forecasting, budget construction, marketing and sales plan, driving commercial area into the revenue improvement strategies, maximizing profits.- Occupancy strategies between Hotels and Time Share allotment, focused in maximizing total revenue of both operations.- High expertise in distribution strategies focused in minimizing costs, improving direct channels share of revenue, without losing indirect sales revenue. - Responsible for the Implementation of the Performance and BI area: implementing data driven culture, predictive analytics, implementing Qlick Sense data visualization tool and dashboards. Show less

(Brazilian Hotel Chain with one resort, 3 midscale corporate hotels, one economic hotel, and one convention center for up to 7k people)- Responsible for Revenue Management, Distribution, Ecommerce, Compliance and Call Center areas, with a team of seven direct employees and 20 indirectly employees.- Responsible of leading the implementation of these areas, transformation and changes in the organization, including event and banquet Revenue, RM culture development and all involved… Show more (Brazilian Hotel Chain with one resort, 3 midscale corporate hotels, one economic hotel, and one convention center for up to 7k people)- Responsible for Revenue Management, Distribution, Ecommerce, Compliance and Call Center areas, with a team of seven direct employees and 20 indirectly employees.- Responsible of leading the implementation of these areas, transformation and changes in the organization, including event and banquet Revenue, RM culture development and all involved processes, systems, controls, distribution channels, reports, generating consistent results.- Responsible for daily sales strategy elaboration, pricing, rate controls and restrictions, development of packages, promotions, budgets, weekly business review meetings, forecast, Market share, and business strategies. Responsible for all online sales through distribution channels, OTAs and online operators, GDS and own website.- Responsible, with the commercial team, for 22% growth in RevPar during the trajectory in the resort, and 27% for the midscale hotels.- Responsible for 110% growth in ecommerce, going from a share of 3% to 25% in two years. Show less

Teacher and consultant in extension courses of Revenue Management

- Responsible for the implementation of Revenue Management in the entire chain in Brazil with fifteen hotels, managing a team of seven direct, and thirty indirectly employees, building relationships with internal and external customers, providing culture changes, and increasing motivation of the teams. - Management of all regional RM strategies, such as rate controls, market analysis, distribution channels, creation of promotions, implementation of analytical tools etc.- Preparation of… Show more - Responsible for the implementation of Revenue Management in the entire chain in Brazil with fifteen hotels, managing a team of seven direct, and thirty indirectly employees, building relationships with internal and external customers, providing culture changes, and increasing motivation of the teams. - Management of all regional RM strategies, such as rate controls, market analysis, distribution channels, creation of promotions, implementation of analytical tools etc.- Preparation of Business Plan, budget, forecasting, and responsible for the strategies to achieve the goals. - Also responsible for Business Intelligence and hotels reservations area. Show less

- Responsible for implementing Revenue Management department and creating a Revenue Management culture.- Responsible for Revenue budget preparation and marketing plan, revenue optimization strategies for short and long term, pricing, controls, days type, ideal mix, pricing, sales conditions and policies, forecasting, controls strategies, based on previous analyses.- Process management, management of the reservations department, preparation of training and training employees, managing… Show more - Responsible for implementing Revenue Management department and creating a Revenue Management culture.- Responsible for Revenue budget preparation and marketing plan, revenue optimization strategies for short and long term, pricing, controls, days type, ideal mix, pricing, sales conditions and policies, forecasting, controls strategies, based on previous analyses.- Process management, management of the reservations department, preparation of training and training employees, managing conflicts.- Comparing to 2009, responsible for RevPar growth in 72% for 2010 and 2011 with sales team help. Show less

- Responsible for raising information about client’s production for Accor hotels in Latin America, handle information, analysing and creating reports to direct distribution, sales and marketing departments. Responsible for analysing competitive set and industry segmentations. Also responsible for managing client’s portfolio and calculation of sales team incentives.

- Implementation of group’s department (responsible for 70% of hotel occupancy in 2007); Responsible for coordination and operation of leisure and events groups, sales and follow ups, visiting customers, contracts, audits, responsible for pre and post sales.

Responsible for International Market, Reservations and Revenue Management.- Previous Positions:- Reservation Coordinator and Reception Shift Leader – From 09/2005 to 03/2006.- Receptionist – From 03/2005 to 09/2005.