Juliane Jacoboski Email & Phone Number

Experienced in banking operations management, team supervision and customer service, I played a strategic role in ensuring the quality of services provided and in managing and motivating teams to achieve consistent results. My focus included fostering a collaborative work environment and implementing customized financial solutions for each client. Always supporting vulnerable customers, addressing their financial concerns and offering personalized solutions, ensuring their needs are met with empathy and professionalism. I also ensured regulatory compliance with industry standards and the implementation of continuous improvements, working closely with multiple teams to identify business opportunities, promote sales strategies and ensure customer satisfaction. In addition to being an effective communicator, I am able to deal with complex problems, lead improvement projects and coordinate initiatives, always focusing on the positive impact for customers and the institution.