Julian Elve Mbcs Email & Phone Number

London, United Kingdom

In 2015 role within SSAT was broadened to reflect contribution to wider business operations beyond technology.Sep 2018 acquired senior management responsibility for marketing, branding and finance functions.Led the introduction and integration of a third-party customer journey analysis service to learn from multiple customer touchpoints across web, e-marketing, agent contact and customer visits, providing sales and membership teams with a holistic view of engagements from both existing members and potential customers.Leading follow-on work to align our internal business processes to ensure a consistent approach to customers driven by all the information we gather.Led analysis and development of how the organisation handles personal data in the run-up to GDPR, and responsible for defining data protection and in formation security policies and practices. Ensured company certified to CyberEssentials.Significant experience architecting integrations and process automations spanning multiple third-party cloud services, with a particular focus on the Azure stack, taking advantage of modern cloud services such as serverless options to drive down transaction costs.Developing data lake analysis and data ETL using Azure Synapse Analytics, PySpark and SQL.Alongside my strategic leadership I maintained a hands-on senior technical role in technologies such as Azure, C#, .Net and Microsoft Power Platform.

London, United Kingdom

Islington and Shoreditch Housing Association is a registered provider of social housing, responsible for the housing of over 2000 families.As a non-executive Member of the association I serve on the Board, setting the strategic direction of the Association, approving budgets and treasury provision, monitoring performance and ensuring adherence to standards.Alongside the membership of the board I have served on the Finance and Resources sub-committee, which includes oversight of HR and Technology as well as Finance and Audit. I am currently a member of the Housing Services sub-committee and have been working with the association's Director of Customer Operations to advise on changes to the customer service culture within the association.

London, United Kingdom

SSAT (The Schools Network) Ltd. is an independent, international membership organisation that works with schools and partners to shape a world class education system.Within this role I established a full range of information services in support of this new organisation formed as a management buyout of the Specialist Schools and Academies Trust. From a base of zero technology acquired from the predecessor company I directed the establishment of a fully-cloud-based suite of services across connectivity, collaboration, CRM, marketing tools the and company website.

London, United Kingdom

The Schools Network is a membership organisation working with schools and academies throughout England, and in 36 countries across the world, to raise achievement for pupils of all ages and backgrounds.Fully accountable for all information services provision to the organisation, including strategic planning, support and supplier management, project delivery and business information.Shaped and delivered a complete transformation of the relationship between Information Services and senior management, management teams and end users: re-shaping delivery of technology and information services to focus on value for internal and external users as the organisation has transformed to be market facing.Leading change in business processes to simplify and reduce waste.Key Achievements:Re-structured IS management teamAligned technology strategy with businessDelivered strategy to address legacy issues blending on-premise, public and private cloud to deliver cost elasticity and flexibility of deliverySet up portfolio management and governance to provide a structured method for business leaders to shape technology prioritiesProject delivery: website platform refresh, delivery of e-learning site, migration to cloud collaboration services, data centre migration, deployment of new telephony servicesIntroduced agile practices for internal application development, reducing lead time from > 1 year to < 2 monthsSuccessfully out-sourced web development team, achieving a flexible contract with responsive access to a wider skill baseEstablished a new business information team providing responsive key information support to commercial tendering, senior management KPIs and business area sales managementCombined application and infrastructure support into a single team, improving co-working whilst reducing supervision requirement Reduced department headcount 40% through outsource and restructure

Providing services in the areas of - Benefits Realisation - Portfolios, Programmes & Projects - Technology Management - Executive Coaching

Responsibilities• Reporting to the Finance Director of commercial subsidiary of the BBC.• Managing outsourced technology services worth ~£5M p.a.• Creating technology strategy in support of company goals.• Ensuring all development projects delivered the desired benefits. Typical project values £50k - £3M.Achievements• Ensured successful process and technology separation of a sold-off division.• Created programme vision and designed programme plan for process and technology separation of the company from its parent in preparation for sale.• Created technology element of vendor due diligence during planned company sale of BBC Resources.• Chaired a technology workstream during corporate out-sourcing of technology services.• Negotiated supplier contracts which successfully protected the company's interests when projects needed to be cancelled.• Delivered savings from efficient management of bought-in services.• Created effective working relationships with directors

Leadership coaching as part of an intra-company network of accredited coaches. (Working alongside substantive role)Successfully coached individuals referred through the personal development process and as part of leadership training schemes. I have trained in NLP to Master Practitioner level, augmented with training in Neuro-Semantics and Business Coaching.

Accountable for delivery of technical support and broadcast engineering services to BBC Resources Post Production (largest commercial post-production facility in Europe).Delivered headcount and cost savings through successful line management of 50+ professional engineering and technical staff.Managed the transition of IT support from in-house teams to a new BBC subsidiary (BBC Technology).

Commercial and line management of a small team of video effects and computer graphics experts.Created new team.Introduced commercial practices ahead of the incorporation of BBC Resources as a limited company in November 1998.

Two internal business process and OD consulting projects.Working with an external consultant delivered analysis of the commercial processes within the Post Production and Graphic Design business and made recommendations for change.Working as member of internal project team designed a new organisational structure and management roles to prepare BBC Resources for incorporation as a limited company in 1998.

Delivered all technical facilities projects within Post Production and Graphic Design.Led a team of five project managers and engineers.Introduced professional project management training to a technical group.Established new ways of working with internal customers.

Planning capital investment for the Film Production Resources division, and ensuring timely delivery of all technical projects within the business area.

Providing high-level technical expertise and operational engineering experience to resolve long-term technical issues in BBC Television.Liaison with other BBC departments and equipment suppliers.

Operational and engineering support to a small regional television station. Became recognised reference authority for many of the on-station systems.

Bsc Hons, Electrical And Electronic Engineering

Activities and Societies: Stage Technicians Association, Engineering Society.

Prince2 Practitioner

Registration P2R/295381

Developing Deliverable Strategies

Managing Successful Programmes Advanced Practitioner

Registration MSPR/11287 (now expired, seeking re-accreditation)

Education record