Julian Gan Email & Phone Number

Petaling Jaya, My

Malaysia

As the Change Management & Communications Lead for the KUL A-CDM Implementation Project, on top of being involved in the Change Management process, I’m in charge of leading the end-to-end production process of all communications and collaterals.The goal is to communicate the latest updates of the A-CDM (Airport Collaborative Decision Making) implementation at KUL (KLIA and klia2) to key airport stakeholders, help drive stakeholder buy-in, and maximise adoption of A-CDM for all impacted stakeholders.I juggle multiple roles including but not limited to that of a consultant, producer, creative director and scriptwriter.

Petaling Jaya, Selangor, Malaysia

Julian serves as the strategic lead for ATG's marketing needs, as well as the change management consultant for IT implementation projects.His role as a Change Management consultant include facilitating and managing the changes that occur within the client's organisation, particularly concerning the implementation of new systems or technologies.Key responsibilities are as follows:- Change Strategy Development- Stakeholder Engagement- Communication Planning- Training and Development- Risk and Resistance Management- Implementation Support- Performance Measurement- Continuous Improvement- Documentation and Reporting

Kuala Lumpur, Malaysia

A home-grown Public Relations Agency founded in 1992, Pat-Lin Communications has worked with hundreds of brands across a wide spectrum of industries to deliver strategic, 360° goal-oriented communications solutions.Spearheading the newly-formed Digital PR department of Pat-Lin Communications, Julian is in charge of revamping the company’s online presence and acts as the principal consultant for digital solutions for clients. Responsibilities include:• Project management & product management• Analytics, performance tracking & reporting• Web development, social media management & blogger engagement• Online buzz monitoring & social media listening• Client management & vendor management• New business development• Workflow management

Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Founded in 2012 (originally Saving Plus), Jirnexu enables banks, insurance companies, and service providers to think mobile-first and innovate the way they generate leads online.In-charge of new product ideation, selection of viable ideas, and driving the development of products in the RinggitPlus.com website. The role sits within an Agile Software Development environment, with teams utilizing Scrum and Kanban methods for product iteration, debugging and research tasks. Responsibilities include but not limited to:• Project management• Product management & performance tracking• Backlog management & task prioritization• Leading a team of writers and researchers for product content• Working with the Sales team for product feedbackBy improving the research team’s workflow and understanding of project management best practices, team members were able to use task management tools more effectively, resulting in a progressive decrease in the rolling average age of issues from 30 days to less than 7 days.

Kuala Lumpur, Malaysia

An MSC Status Company, T Circle is a Digital Marketing, Technology and Services company serving the Training industry in Malaysia.Julian's responsibilities in T Circle include:• Digital Marketing Consultancy for Training Service Providers• Business Development• Filming of Video Interviews with Professional Trainers• Website Development & Back-end Server Management• Project ManagementTogether with PM Professional Resources Sdn Bhd, T Circle embarked on a Thought Leadership Series to share the benefits of the Project Management discipline to the general, non-technical public audience. Julian has co-written and co-developed the content for the website, managed subscriptions and e-newsletter blasts, as well as monitored conversions and analytics for continuous iteration. Between April to June 2015, T Circle generated training requests for PM Professional Resources worth approximately RM85,000.

Menara Maxis, Kuala Lumpur

A wholly-owned subsidiary of Tanjong Public Limited Company, TGV Cinemas has not only grown to become one of Malaysia’s largest, premier film exhibition companies but has also established a name as a pioneer in the cinema industry.Julian was responsible for:• Project management & vendor management for website development• Content development & management for TGV Cinemas’ revamped website• Fan recruitment & engagement strategy• Programmatic & social media advertising campaigns• Social media performance analysis• Website performance tracking & analysis Achievements & Contributions to TGV Cinemas:• Grew Facebook Page Engagement (by 2x) and Fan Base (by 3x, from 100k – 300k).• Started the Google+ Page for TGV Cinemas, which gained 100k followers & 4 million views organically.• Increased Twitter follower base organically by 27%.• Doubled the TGV Cinemas website’s average visitor-to-transaction conversion rate from 6% to 13%.• Drove the social media channels of TGV Cinemas to become the top referral traffic source of visitors to the website.

Singapore

A WPP Group company, GroupM is the world’s largest advertising media company, serving as the parent company of WPP’s media agencies including MEC, MediaCom, MindShare, Maxus, Xaxis and Kinetic.As a Social Media Specialist with GroupM Interaction, APAC, Julian works with MindShare and MEC to deliver best-in-class social media engagement activities for clients. The brands he has worked with have acquired over 130,000 new fans and a reach of millions of users.Julian's responsibilities in this company include:1) Community Management2) Engagement Strategy, Content Creation, Management & Curation3) Application Development & Project Management4) Social Media Performance AnalysisHe has gained extensive, valuable insights into social media and digital marketing thanks to the exposure working for local and regional FMCG, F&B, Government Organisations, Airline, Travel and Consumer Electronics clients.Clients served include Coca-cola, Singapore Tourism Board, SONY, Yum! Brands, Chevron, Canon, United International Pictures, Bacardi and Daimler AG.

Kuala Lumpur, Malaysia

* Develop Social Media strategy.* Maintain and enforce updated corporate image and brand guide.* Content management on company websites & intranet.* New Business Development: P-Life Marketing Sdn Bhd.

I am a consultant providing Copywriting, Video Editing and Online Relationship solutions. I transform the way your customers perceive your brand, products and services by communicating effectively with them via Social Media.I have assisted SME (Small & Medium Enterprise) brands and International brands - including Petronas - in their Social Media initiatives and short-term campaigns.

Happily attending meetings, being unintentionally greeted as a VIP, attending events for free, being perceived as a 30-year old lecturer, and being a bit stingy with marks when judging in speech contests.I served as the leader of the Area, which consist of 4 clubs (UNIRAZAK Toastmasters Club, Malaysia Airlines Melor Toastmasters Club, D'Utama Advanced Toastmasters Club, Deloitte Kassim Chan Toastmasters Club).Achieved the "Distinguished Area" award.