Spearhead the expedition project for expansion into Thai market with the objective to increase literacy rates

• Liaise with learners, course leaders and other stakeholders on all matters to ensurelearners’ successful launch and completion of courses;• Handle learners’ course/funding enquiries and feedback;• Administer course applications and enrolments, billings and correspondences;• Manage all learner and course records, and• Perform ad-hoc duties as required.

Efficiently managed partner scouting and relationship management, conducted market research and segmentation analysis which brought in more than 20 partners for the company.- Led the finance team and prepared revenue, budget and expenses for various projects, resulting in smooth logistical planning and faster completion by an average of 1 week.- Assisted the business development team in securing more than 10 business partnerships worldwide, increasing the revenue of the company and its outreach by 20%.- Expertly secured clients for the company in over 7 countries and 3 continents, boosting Top League Education's global footprint and bringing in many connections.- Coordinated closely with the design and marketing team to produce relevant materials and improve the quality of work. - Planned important projects and events for the company's upcoming programmes, such as securing 60 students for a company event which greatly sped up the company's plans and led to increased sales and revenue for Top League Education by 40%.- Placed in charge of international expansion where I secured numerous clients from respectable universities, boosting the company's reputation.

Efficiently ran several holiday camps at Pandan Gardens branch which contributed to a higher participant intake rate of 50%.- Worked and communicated effectively with different teams from diverse backgrounds, resulting in smooth and effective operations and multiple commendations from members of the public- Assisted in day-to-day operations and planning to ensure everything runs smoothly such as coordinating with fellow supervisors, such as attendance taking, food delivery and switching of groups between timed schedules.- Expertly handled customers by assisting them with any complaints or queries and resolved all customer problems/issues.- Led transportation team ensuring all camp participants left on time and got on their respective transport to ensure smooth operations and safety of participants.

Handled safety of customers by ensuring social distancing and compliance with regulations during the COVID-19 pandemic.- Assisted in scanning temperature of customers.- Ensured that customers complied with safe distancing regulations leading to lesser health risks and zero reported COVID-19 cases at the workplace.