We are reinventing the way we engage with our clients’ users across device and software experiences. The Digital Consulting team at HCL shapes and crafts interactive applications for their clients.

▪ Facilitated design workshops to stakeholders and multidisciplinary teams to integrate them around the UX design strategy, the objectives, and deliverables of the project.▪ Conducted and developed strategies for primary research through interviews, Personas, and Journey maps to optimize Orbit 5 platforms’ user experience.▪ Edited digital content including videos and posts to engage students with Orbit 5.

Work cross-functionally with design, product, research science, and engineering teams to drive and execute the usability testing and research of new Virtual Reality learning modules▪ Improved the understanding of user values prioritizing tasks in the development of software builds, gaining insights from customer research and analytics activities.▪ Facilitated and helped to moderate user testing sessions, to identify and validate user's pain points and priorities.▪ Transcribed and organized relevant insights in the UX design repository.▪ Generated UX Research documentation and reports to improve VR products.Dark Slope leverages Involve XR, its Cross-Reality (XR) learning platform, to drive a new wave of effective training and team collaboration. Working with global enterprises across Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR) platforms to build, integrate and deploy scalable learning solutions.

▪ Applied Design Thinking strategies to gather, organize and prioritize information in the research process.▪ Created Journey Maps based on personas to recommend opportunities for design.▪ Elaborated Personas, and User Scenarios with the help of interdisciplinary teams.Office of Research and InnovationGeorge Brown College Research and Innovation collaborates with industry and community partners on a wide range of projects across many sectors and emerging areas. All projects involve students and faculty.

▪ Developed visual design strategies and social media content to engage students with George Brown College and instruct them about the use of career services.▪ Adapted in-person career services to digital content to overcome the pandemic crisis.▪ Delivered in-class and online presentations, resources, events, and outreach activities to help design students boost their performance and achieve academic success.▪ Implemented workshops to design students on essential/transferable skills. (Effective Communication, Teamwork, Time Management, Professional Emails, LinkedIn, Powerful Presentations, Conflict Resolution)▪ Provide online and in-person 1 on 1 coaching for students and follow up their professional development by facilitating resources, tools, reviews, and orientation.

• Established meaningful relationships between the brand and the customers to address their needs and create long-lasting memories.• Projected exclusive service to Godiva’s customers, maintaining visual and merchandising standards.• Achieved target sales and service goals in collaboration with the team of chocolatiers, shaping a work culture of success and teamwork.

• Periodically Involved in on/off-campus volunteer activities and events as orientation, service fairs, academic workshops and more.• Provide advice and guidance to George Brown Students and alumni to the college’s resources for career and life development.

• Provide a friendly on-line shopping experience, understanding and meeting specific customers’ needs.• Promote and meet sales of cellular lines, data packages, TV and Internet packages in the US market.

• Research, Design and Development of footwear for women according to the Colombian market.• Production and Quality Assurance in the production line of woman’s footwear.• Customer service and feedback implementation for the product.• Management of virtual platforms for commercialization and Product design.

Research, Design and Development of Point-of-purchase (POP) Advertising material that includes furniture, exhibitors, stands and dispensers, etc.