Distribution Connection Services Asset Management1. Process Optimization - Responsible for development, maintenance, monitoring, and improvement of distribution connection processes2. System Support / Technological Initiatives- Identify and formulate Information System (IS) functionalities and enhancements.3. Process Management - Provision of assistance to management and line organizations, such as development of special studies, problem resolution and assistance to users’ training.4. Review and revision of guidelines, procedures and work instructions of business processes documents.5. Data Quality Analysis and Reconciliation6. Support to Organization's Quality Management System (ISO 9001:2015)

Appleton Group1. Primary technical contact of customers and sales representatives. Handled call and email inquiries.2. Provided assistance by giving solutions and recommendations related on technical specifications of the Electrical & Lighting Product Line. 3. Documentation Management.4. Identification of continuous improvement project ideas.5. Participated in initiatives/programs to support management objectives and projects related to quality improvement.

-Assisted the Engineering Department and Mall Operations with technical preparations in facilities management. -Inspection and monitoring of various equipment, HVAC systems. -Assisted the Chief Engineer and Shift Engineer in supervising technicians in doing repairs, maintenance and troubleshooting.-Collected testing results, preparing utilities consumption, billings. -Ensured all technical administrative tasks are completed on time.