Tax Preparation

Answered multi-line telephone Verify patient insuranceCollected monies owed on patient accountsChecked patients in and outFiled patient chartsPlaced patients on TENS therapy machinePerformed other office/administrative tasks as instructed

Answered telephone calls in an inbound call centerAssisted clients with their membership accountsCustomer retention focus through explaining the benefits of customer membership accounts

Handled customer transactions using check, cash, debit cards, credit cards, and gift certificatesProvided customer service at the refund counter, handled customer transactions, operated multi-line phone system, looked up warranty information on items being returned, processed refunds and exchangesCash pick-ups from all cash registers as scheduled, counted and input all monies from each cash register terminal, prepared bank deposits, utilized basic accounting principles to effectively practice cash office procedures

Handled customer transactions using check, cash, debit cards, credit cards, and gift certificatesTaught myself how to operate cash register terminalProvided assistance to front end cashiersHandled refund transactions, exchanges, paid outs, price checksClose out credit card terminal at the end of business dayAnswered and operated multi-line telephone system