Julianne Tillmann, Ph.D. Email and Phone Number

Advising on research methodologies, user experience surveys, data collection, and data analysis

-Managed a team of researchers responsible for internal and customer-focused research projects to inform best practices, product design, and marketing-Lead research project design using mixed-methods approaches and data derived from various sources (e.g., surveys, employee data records, organization-wide metrics, interviews), managed analyses, created and reviewed deliverables, and presented findings-Lead the initiative to create the Limeade Engagement Index and the Limeade Inclusion Survey and related content (e.g., recommendations, dashboard content, training, and sales materials) that were turned into additional product offerings and upsell opportunities-Worked with cross-functional teams (product, marketing, sales, customer success) to ensure dissemination and productization of research findings-Presented research findings to HR and business leaders and shared insights at professional conferences and webinars-Conducted training of new employees on key Limeade topics (e.g., employee engagement, well-being, Limeade Well-Being Assessment)

-Combined research and market knowledge to create and implement a go-to-market strategy for the employee engagement product-Conducted market research to inform marketing and sales strategyWorked across departments to enable product design, marketing, sales, and customer success-Worked with the leadership team to ensure alignment and buy-in across the organization-Provided advice and key support to sales and customer success in acquiring and launching first customers-Presented at conferences, sales meetings, and webinars to market the employee engagement product

-Conceptualized and lead mixed-method internal and customer-focused research projects related to broad employee and organizational outcomes such as employee engagement and commitment, turnover and intent to stay-Collaborated with teams across the organization to ensure that research projects informed product design, customer service delivery, and marketing efforts, while creating alignment across the organization

-Managed external customer consulting projects that evaluated broad organizational outcomes related to health and well-being of employees, employee engagement, employee performance, employee absenteeism, and turnover-Created the first Limeade Value Framework, showing the value that the Limeade product brought to customers over time. This framework guided data collection and was used to create a new customer-focused reporting product feature

-Developed, implemented, and managed mixed-methods research and data analysis projects for external and internal customers.-Created data and evidence-based best practices guidelines for well-being program and incentive design. These practices were used by the customer success team in designing new well-being programs as well as updating existing well-being programs

-Lead the design and implementation of the project to understand the use of best practices inside a youth- development organization: developed and validated project-specific surveys; analyzed data; published findings in a peer-reviewed journal-Managed the longitudinal, mixed-methods evaluation of student development through study abroad experience: collaborated on the conceptualization and design of the project; established connections with stakeholders and increased awareness of the project university-wide; lead data collection, analysis, and presentation of the findings; used advanced data analysis techniques (SEM and HLM) to model program outcomesForman, R. L., Myr, N., *Kocheleva, J., & Bikos, L. H., (2010, October). Preliminary Results from the SPU Globetrekking Study. Workshop presented at the annual Common Day of Learning, Seattle Pacific University, Seattle, WA.

-Conducted quantitative data analysis (e.g., linkage analysis of business outcomes, modeling and quantifying relationships between employee and business outcomes) and analyzed qualitative data, linking it to business outcomes-Created bi-weekly newsletters on various business consulting topics