Julia Persaud Email & Phone Number

Waxhaw, NC, US

• Developed and documented standard operating procedures (SOPs) to standardize processes and ensure compliance with quality standards across multiple departments
• Created a rework calculator by conducting a time study to streamline processes and reduce waste
• Trained and guided team members in SOP implementation to improve operational efficiency and adherence to standards.
• Conducted and collaborated with R&D on testing and evaluation of various processes and materials to optimize performance and quality
• Solved site-specific engineering issues, including refining processes to meet changing production demands and improving material usage
• Collaborated on projects to implement process improvements and enhance overall production capabilities

Charlotte, North Carolina, United States

• Performed process analysis on 4 of 18 processes – Quality Control, Engineering Review, Production –Press Brake and Laser Cutting for cost reduction and improved efficiency
• Monitored and improved productivity using Lean Six Sigma tools and DMAIC Methodology
• Created a Swim Lane Diagram identifying the bottlenecks in each process
• Developed CTQ, CTB, CTP, CTE Matrices, Kano Analysis, Project Charters, SIPOC Diagrams (semester 1) to collect and analyze data
• Implemented 5S by labeling over 50 templates and color coding the templates, created a standardized work procedure for the 2 most used parts (semester 2)
• Held and initiated Kaizen Events to improve quality and costs

Rock Hill, South Carolina, United States

- performed data quality assurance on SAP system, Smartlink- Refined and improved a remote data monitoring system- Identified and removed anomalies through data profiling to make the product more reliable and valuable to current and upcoming users- Improved user and customer interface by improving operational efficiency and organizing data in an accurate.

Charlotte, North Carolina, United States

• Ensured daily sales goals were met by staying informed of the latest trends and using innovative sales tactics
• Operated cash registers, managed financial transactions, and balanced drawers
• Followed instructions in maintaining orderly appearance throughout the sales floor and help introduce promotions and opportunities to customers while helping to increase store sales
• Organized and assessed store through product shipment, counts and inventory

Pineville, North Carolina, United States

• Ensured consistent execution of standard operating procedures.
• Provided high quality customer service, while upholding and following brand standards
• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Handled POS system transactions including cash, credit, exchanges, returns and refunds to ensure accurate cash flow
• Responsible for full operation of the store in the event that the manager was unavailable

Bachelor Of Science - Bs, Systems Engineering

Associate Of Science - As, Engineering Science

High School Diploma, Information Technology (Cisco Systems)

Activities and Societies: Skills USA Teens at Service National Technical Honor Society