Julia Moses Email & Phone Number

Wylie, Tx, Us

Created and managed first virtual Graduate Assistantship program for the college, working with compliance and creating online application process for students as well as internal procedures utilizing Project Management skills.Develop and teach internal training courses and material regarding company procedure, policy, or compliance concerns.Prepare any necessary training scripts, record and develop audio, and source and edit any media to support the training objective and projects.Monitor employee training progression and report completion data to management and executive leadership.Troubleshoot integration and datafeed concerns between third party training site, and dispatch database.Consult with corporate departments, operations staff, and subject matter experts regarding training recommendations, design, and best practices.Assign and track training, as requested or required.Organize orientation and on-boarding program for new remote employees.Lead ACE through transition to a new third party faculty provider, ensuring all technologies were appropriately built, tested, integrated while managing demands of operations and varying corporate departments.Various additional duties and projects as needed to address training and Human Resources department needs.

SIS and LMS AdministratorCoordinated the company’s LMS and SIS for operations and administrative staff.Integrated all LTIs as required for LMS.Guided staff through daily processes.Wrote and posted all LMS and SIS updates internally.Maintained accurate internal job aids for all systems and procedures.Prepared new hire setup in LMS and SIS.Assisted student support center staff with student facing LMS and SIS issues.Performed monthly course copiesVarious additional duties and projects as needed to address policy and procedures concerns to ensure compliance standards and organizational standards are maintained.

Serving as first point of contact for students when calling the Bursar's Office, answering phone calls about student accounts, payment questions, scholarships, transcript payments, account holds and everything payroll related.Processing refunds for students on payroll deduction. Posting all incoming tuition payments for students on payroll deduction and logging in all checks received through the lockbox.Reconciling student accounts to make sure that tuition and fees are assessed correctly each term and providing receipts/invoices for students.Responsible for student payment clearing, reconciling our accounts receivable accounts, including an aging analysis and preparing revenue reports at the beginning of each month for the Bursar and the CFO.Reviewing and uploading all payment agreements received from students, keeping track of their incoming payments and adjusting billing methods accordingly.Assisted in the Admissions department by labeling and uploading transcripts and teaching certificates into CampusVue.Assisted in the Registration department with change of status forms and new and continuing student Registration, as well as reporting and projections.Trained new School Certifying Officials after completing the Certification to become a School Certifying Official for VA Benefits.Maintained all student records for Military Students, implemented a tracking system in CampusVue for that student group.

Served as first point of contact for Lufthansa’s Hon Circle frequent flyers; greeting the customers, fielding and routing their telephone calls, and responding to various inquiries from travel agencies. Provided company information via e-mail and telephone. Additional Responsibilities included: updating and managing flight itineraries, selling tickets, rebooking customers, canceling booked flights, composing correspondence, maintaining flight coupon and mileage database as well as booking limousine services and special meal requests during flights.Assisted in the testing of a new booking and reservation system. Promoted within the first six months after demonstrating the ability to quickly adapt to evolving customer and business needs.

While working on getting my degree, I organized and participated in the orientation week for new students and assisted in editing a New Student Information BookletHelped students fill out paperwork for educational loans and assisted in picking the courses they needed to complete their degree work.On a weekly basis, arranged for meetings that allowed potential students of all ages to come in and ask questions about the University, the campus and the courses that were offered.Also tutored English, German and Math during those years for a well known German learning Center.

IT Management Assistant Department English and Roman languagesMaintained the office library which included; cataloging, distribution, and record keeping.Performed filing, data management, drafting and editing short office memos for the university’s professors. Distributed mail, answered telephone calls and scheduled appointments for student and lecturers to use departmental IT equipment such as projectors and beamers, laptops for their courses. Kept track of returned equipment.Assured all computers worked and were stocked with necessary tools for functionality.Assisted in the management, planning and execution of necessary computer updates. Upgraded department computers with new hardware and software when needed. Helped staff solve computer related technical problems.Scheduled appointments with students to assist registration for courses needed to achieve the students’ degree plans. Assisted with other office administrative duties such as; attending meetings, restocking of office supplies, collecting and researching library documents and books.

Certificate, Graphic Design

Master Instructional Designer, Instructional Design

E-Learning Instructional Design And Development Certificate

To address growing demand for online education, Oregon State University's E-Learning Instructional Design and Development Certificate.

Applying The Quality Matters Rubric (Appqmr)

QM's flagship workshop on the QM Rubric and its use in reviewing the design of online and blended courses is intended for a broad.

Online Teaching Certificate

Education record

Vordiplom Wirtschaftsanglistik University of Reading, UK Studied undergraduate classes in Child Language Development and British History.