Julia Poole Email & Phone Number

Mishawaka, In, Us

I have been instrumental in establishing and cultivating the Commercial Government Education Division at NGS Films and Graphics – the nation’s largest installer of 3M security film in America (recently awarded Platinum Dealer of the Year), providing safety and security solutions for K-12 institutions. I am entrusted with the management of a comprehensive program currently serving over 400 school districts nationwide, building, and nurturing relationships at the core of my work. I am passionate about connecting with district stakeholders, understanding their concerns, and tailoring solutions that meet their specific security needs. Attention to detail and organizational skills enable me to manage projects meticulously, ensuring professionalism and care at every stage. Leading a team of administrative assistants, field technicians, and subcontractors, I foster a collaborative and results-oriented environment, empowering my team to deliver quality work consistently throughout the entire process.I am driven by our commitment to excellence and the knowledge that our work plays a critical role in enhancing the safety and security of educational institutions. I welcome connections to discuss industry trends, explore collaboration opportunities, and share insights on enhancing safety in K-12 schools.

Remote

Procurement & strategic sourcing of flights, lodging, & vehicle rentals. Emergency pace decision-making on all travel & transportation assignments for deployed team members traveling to various emergency & government contracted sites around the country. Development & maintenance of travel tracking information & cost analysis. Daily & weekly Expense recording/reporting, disbursing to proper GL accounts.

South Bend, Indiana Area

Sales Operations Management, Client Account Management, Marketing across multi social-media platforms, Development Coaching, Human Resource & Accounting Services.Onboarding employees, Accounts Payable - Data entry & timely payment scheduling. Accounts Receivables - Data entry for weekly invoicing of services performed. Statement distribution & detailed collections. Inventory of sales & equipment, Payroll - processing payroll of all employees & preparing all reports, W2’s, & taxes.Phone management of all inside sales, scheduling shredding needs & outgoing customer calls for service requests, client management & all office operations. Management SkillsStrong understanding of relationship building as a leader in order to motivate & encourage a team. Possesses strength in communication, decision making, delegating, problem-solving as well as prioritizing the implementation of policy and procedure. Success in training, coaching, & counseling new & existing employees.

South Bend, Indiana, United States

Customer service expert with frontline representative to customers. Served as an ambassador in Delta Airline’s Employee’s Leading Change, The Delta Difference Ambassador in branding events, networking & Chamber events as well as corporate meetings, conferences & events. Strengths of organization, sales, communication skills, time management, adaptability, ability to use positive-persuasive language in easing customer anxiety, empathy, effective listening, building customer relations & professionalism in & out of the work environment. Conflict Resolution Specialist which specializes in problem-solving, defusing customer & employee issues & complaints.Cargo Specialist - Frontline Representative in handling acceptance of animals and dangerous goods to be shipped by commercial aircraft to particular destinations. Attention to detail in Cargo policy and procedure to insure each shipment is following the airline and the Federal Aviation Administration guidelines.

South Bend-Mishawaka Region

Sales, Photography Services, Design, Marketing, Graphic Design, Photo Editing. Contract Negotiations, Customer Retention & Longevity.

United States

Self-storage multi-location manager overseeing operations in each facility that offers storage space rentals, moving truck rental & outdoor RV, boat, & large motorized vehicles rental space. Sales, contract negotiations, client account management, collections accounts receivables, daily inventory & customer relations. Location management of the following locations: Burnett, Turner, Sample,& Mayflower in South Bend, Hickory in Mishawaka, University Drive in Granger, & Southview in Elkhart

Mishawaka, Indiana, United States

As an accounting administrative assistant, duties were to help process & prepare client taxes, prepare documents and manage client accounts. I was frontline contact by telephone & in office to all potential & returning customers. Sales in soliciting new clients. Managed multiple client accounts in completing their entire weekly bookkeeping & various tasks related to billing and payroll, support vendor relations, reconcile accounting statements, file paperwork, and scan documents. Handled all HR responsibilities in hiring, firing, onboarding & completing all paperwork for each employee.

Colon, Michigan, United States

Bank Teller Lead with “Best On-Going Record” in balancing daily transactions & reconciliation of cash.Expert in Customer Service Relations, Sales used in up selling banking products.

Psychology

Associate Of Arts - Aa, Photography

Diploma