Julia Potter Email & Phone Number

Manager of Training and Development / Quality Assurance / Assessment With extensive experience working for large, national organisations, delivering bespoke and accredited learning programmes. A strong natural leader with organisational talent, team spirit, a record of achievement, and a solid portfolio of commercial management credentials: Freelance Trainer/Assessor/IQA/EPAQualified assessor and IQA. Specialism in hospitality, customer service, business admin and leadership & management apprenticeship delivery, IQA and EPA. Qualified to deliver functional skills maths and English level 2. Able to deliver train the trainer CAVA and level 4 IQA award. Bespoke training needs analysis and content creation. Very familiar with OFSTED and EFSA requirements. Available for short/long term contracts and freelance projects. Parkdean Resorts UK Ltd (Remote, Newcastle)Senior Apprenticeship Quality & Curriculum Officer, September 2019 – March 2023Part of the L&D team for a large, nationwide holiday park company. Parkdean Resorts is an employer provider for apprenticeships from level 2 to level 5.• Coach apprentices through on-programme learning toward successful end-point assessment.• Training content and delivery model design to meet specific business needs.• Induction and development of regional training officers through to successful completion of TAQA qualifications• Lead IQA responsibilities to ensure ESFA compliance and Ofsted readiness.• Collect, analyse, and present performative data to the advisory board and senior leadership team.• Manage digital apprenticeship learning platforms, learner databases & LMS systems.• Create and manage relationships with external stakeholders and training providers.• Manage the PDR graduate and intern programmes.• Set up the Senior Women’s Networking and Mentoring group.• Launch the PDR bespoke senior management development programme with Cranfield University

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  University Of Brighton