Julia Scalise Email & Phone Number

Hartford, Ct, Us

Rhode Island, United States

As a Claims Processor I review and process initial and continued claim submissions and verify information and appropriate documentation. Along with recording and maintaining claims information, I process appropriate claim payments and schedule claim hearings as needed. I comply with federal and state regulations while providing strong customer service to claimants. I utilize Microsoft Office (Outlook, Excel, Word, Teams), Salesforce, and other industry specific database systems. I strive to… Show more As a Claims Processor I review and process initial and continued claim submissions and verify information and appropriate documentation. Along with recording and maintaining claims information, I process appropriate claim payments and schedule claim hearings as needed. I comply with federal and state regulations while providing strong customer service to claimants. I utilize Microsoft Office (Outlook, Excel, Word, Teams), Salesforce, and other industry specific database systems. I strive to communicate effectively both internally and externally while maintaining personal and confidential information. Show less

Wethersfield, Connecticut, United States

As a Customer Service Representative I handled calls at a high volume, during the onset of COVID-19 Pandemic within the Customer Call Center. I assisted new and existing claimants with the filing and documentation process. I reviewed and processed new and current claims for benefits under regular, federal, and state extended programs. I recommended hearings and investigations when necessary. I became team leader and mentor to new and existing staff. During this time I worked dual roles in… Show more As a Customer Service Representative I handled calls at a high volume, during the onset of COVID-19 Pandemic within the Customer Call Center. I assisted new and existing claimants with the filing and documentation process. I reviewed and processed new and current claims for benefits under regular, federal, and state extended programs. I recommended hearings and investigations when necessary. I became team leader and mentor to new and existing staff. During this time I worked dual roles in meeting the necessary daily goals of the Customer Call Center, while also helping others work to meet their daily goals. Show less

Glastonbury, Connecticut

As an employee at First and Last Tavern, I managed walk-ins, reservations, take-out orders, and business deliveries. I was responsible for preparing and following through with take-out and delivery. I provided excellent customer service skills and an optimal experience for customers.

Glastonbury, Connecticut

Providence, Rhode Island

As a promotion intern, I assisted in promotional event planning for the radio station, as well as event set up, preparation, and execution. While interning with Hall Communications, I gained exposure to general programming duties and social media planning and execution.

Narragansett, Rhode Island

As an employee at Warm Winds, I demonstrated excellent customer service and organizational skills throughout my shifts. I assisted customers as they purchased surfboards, surf gear, apparel, footwear, and accessories. I was also held accountable for financial accuracy of the drawer at the end of each shift.

Glastonbury, Connecticut

As an office intern, I administered and directed calls within the office as well as job sites around the country. Throughout the internship I organized and scanned internal documents for various departments within the company.