Julia Serrano Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

Cybersecurity and business analyst, enhancing Windchill security and functionality.- Enhancing Windchill application security and functionality through a blend of business analysis and cybersecurity expertise.- Conducting comprehensive risk assessments and implementing robust cybersecurity measures in Windchill.- Analyzing and optimizing business processes and data flows within Windchill.- Collaborating with IT and cybersecurity teams to ensure regulatory compliance and data protection.- Developing and maintaining documentation for system processes, security protocols, and user guidelines.

San Diego, California, United States

Strategically aligned Windchill capabilities with business processes. Managed integration, analysis, and optimized user roles.- Oversaw the integration of business processes within the Windchill environment.- Collaborated with various departments to ensure Windchill supported evolving business needs.- Analyzed business data within Windchill to provide insights for decision-making.- Managed Windchill user roles, permissions, and training for optimized business usage.

San Diego, California, United States

In this role, I was responsible for managing and maintaining the Windchill PLM system, ensuring stability, security, and efficiency.- Administered Windchill PLM servers, overseeing system performance and upgrades.- Implemented security protocols to protect sensitive data within the PLM environment.- Coordinated with IT teams for hardware and software compatibility and optimization.- Provided user support and training, enhancing system adoption and efficiency.

Greater San Diego Area

Focused on developing and enhancing Windchill PLM solutions, my role involved close collaboration with cross-functional teams to align the application with organizational needs.- Developed custom Windchill solutions to streamline product lifecycle processes.- Collaborated with stakeholders to understand and implement specific functional requirements.- Ensured seamless integration of Windchill with other enterprise systems.- Conducted regular system tests and updates to maintain optimal performance and security.

Los Angeles, California, United States

Focused on Business Process Management and Business Systems Analysis, with significant involvement in re-engineering and customizing a BPM system for the County of Los Angeles.- Key involvement in re-engineering and customizing a BPM system for the County of Los Angeles.- Analysis and redesign of the LA County Background Check Requests Management System.- Managed migration from SQL Server/WebSphere to Oracle/WebLogic, including installation, upgrade, and customization.- Fostered collaboration with key users and stakeholders to align system functionalities with business objectives.

Mexico City, Mexico

- Specialized in the implementation and customization of Windchill for global project and product requirements.- Implemented scalable solutions, ensuring adaptability to diverse projects and products.- Conducted in-depth analysis and solution design, aligning with client specifications.- Re-engineered existing workflows and optimized legacy SQL queries.- Developed and integrated web applications using Java, Java Servlets, SQL, and Prime Faces

Mexico City, Mexico

Focused on business process management and development, with a key role in driving business analysis and process optimization for major clients like MetLife México and MetLife Chile.- Designed and customized solutions using Java and Case 360, ensuring smooth deployment and configuration.- Analysis and improvement of application performance.- Oversaw production support, incidents, and provided progress updates in client meetings.

Mexico City, Mexico

Contributed to custom software development projects, focusing on Windchill customization for the Oil and Gas plant Etileno XXI.- Led the design and implementation of a web application for internal procedures, optimizing sales, marketing, and customer service.- Ensured compliance with security policies through periodic log analysis.- Utilized programming skills in Java, PHP, and SQL, involved creating automated connections with FTP, report generation, datasheet analysis, and notification systems using a complex distribution matrix.

Mexico City, Mexico

Engaged in a series of projects leveraging a uniform technology base to address administrative inefficiencies and automate processes. Key developments included:- Staff evaluation systems and identification of training needs.- Digital document management solutions with OCR analysis.- Process management for Training and Modernization programs in small enterprises.Key Responsibilities:- Designed, implemented, and maintained web applications using MySQL, PHP, and Java.- Managed database design, implementation, administration, monitoring, security, and backup.

Mexico City, Mexico

- Responsible for the periodic design of printed and web publications, promoting job opportunities and government programs.- Redesigned and implemented the new website interface for dgec.df.gob.mx, transitioning from WordPress to Joomla!- Fortnightly editing of the "Job Offers" newspaper using MS Publisher.- Quarterly editing of the "Empleo y Capacitación" magazine using Adobe InDesign, Illustrator, and Photoshop.- Designed and edited promotional brochures using Adobe Illustrator and Photoshop.

Master Of Business Administration - Mba

Bachelor Of Science In Telematics, Telematics