Julia Serrano Email & Phone Number

San Diego, CA, US

San Diego, California, United States

Cybersecurity and business analyst, enhancing Windchill security and functionality.- Enhancing Windchill application security and functionality through a blend of business analysis and cybersecurity expertise.- Conducting comprehensive risk assessments and implementing robust cybersecurity measures in Windchill.- Analyzing and optimizing business processes.

San Diego, California, United States

Strategically aligned Windchill capabilities with business processes. Managed integration, analysis, and optimized user roles.- Oversaw the integration of business processes within the Windchill environment.- Collaborated with various departments to ensure Windchill supported evolving business needs.- Analyzed business data within Windchill to provide.

San Diego, California, United States

In this role, I was responsible for managing and maintaining the Windchill PLM system, ensuring stability, security, and efficiency.- Administered Windchill PLM servers, overseeing system performance and upgrades.- Implemented security protocols to protect sensitive data within the PLM environment.- Coordinated with IT teams for hardware and software.

Greater San Diego Area

Focused on developing and enhancing Windchill PLM solutions, my role involved close collaboration with cross-functional teams to align the application with organizational needs.- Developed custom Windchill solutions to streamline product lifecycle processes.- Collaborated with stakeholders to understand and implement specific functional requirements..

Los Angeles, California, United States

Focused on Business Process Management and Business Systems Analysis, with significant involvement in re-engineering and customizing a BPM system for the County of Los Angeles.- Key involvement in re-engineering and customizing a BPM system for the County of Los Angeles.- Analysis and redesign of the LA County Background Check Requests Management System..

Mexico City, Mexico

- Specialized in the implementation and customization of Windchill for global project and product requirements.- Implemented scalable solutions, ensuring adaptability to diverse projects and products.- Conducted in-depth analysis and solution design, aligning with client specifications.- Re-engineered existing workflows and optimized legacy SQL queries..

Mexico City, Mexico

Focused on business process management and development, with a key role in driving business analysis and process optimization for major clients like MetLife México and MetLife Chile.- Designed and customized solutions using Java and Case 360, ensuring smooth deployment and configuration.- Analysis and improvement of application performance.- Oversaw.

Mexico City, Mexico

Contributed to custom software development projects, focusing on Windchill customization for the Oil and Gas plant Etileno XXI.- Led the design and implementation of a web application for internal procedures, optimizing sales, marketing, and customer service.- Ensured compliance with security policies through periodic log analysis.- Utilized programming.

Mexico City, Mexico

Engaged in a series of projects leveraging a uniform technology base to address administrative inefficiencies and automate processes. Key developments included:- Staff evaluation systems and identification of training needs.- Digital document management solutions with OCR analysis.- Process management for Training and Modernization programs in small.

Mexico City, Mexico

- Responsible for the periodic design of printed and web publications, promoting job opportunities and government programs.- Redesigned and implemented the new website interface for dgec.df.gob.mx, transitioning from WordPress to Joomla!- Fortnightly editing of the "Job Offers" newspaper using MS Publisher.- Quarterly editing of the "Empleo y Capacitación".

Master Of Business Administration - Mba

Bachelor Of Science In Telematics, Telematics