Julia Seutsova

Julia Seutsova Email and Phone Number

Senior Support Specialist @ SupportYourApp
Genoa, IT
Julia Seutsova's Location
Genoa, Liguria, Italy, Italy
Julia Seutsova's Contact Details

Julia Seutsova personal email

About Julia Seutsova

I’m a certified ICTA Trasformational Coach and customer experience Pro with academic experience in social research.With this background, I aspire to integrate my passion for psychology in my career through such roles as business coach, performance coach and facilitator, as well as a private life coach.I'm also very interested in Human Resources side of any modern business, and consider my extensive experience in Customer Support area as a bonus.

Julia Seutsova's Current Company Details
SupportYourApp

Supportyourapp

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Senior Support Specialist
Genoa, IT
Julia Seutsova Work Experience Details
  • Supportyourapp
    Senior Support Specialist
    Supportyourapp
    Genoa, It
  • Supportyourapp
    Customer Service Specialist
    Supportyourapp Jul 2020 - Present
  • Yu.Zò
    Social Media Marketing
    Yu.Zò Jan 2019 - Mar 2020
    Genoa Area, Italy
  • Ib International Real Estate
    Real Estate Assistant
    Ib International Real Estate Jan 2019 - Nov 2019
    Genova, Liguria, Italy
    Working at IB International was a great professional experience as much as it was paramount for my personal growth.During my collaboration with IB International I:- implemented a new method for listings' management- made new property acquisitions- integrated a new real estate software into the workflowWhat did I learn about myself:- I could dig deeper into my interests and identify fields/industries I look forward to work- I can rely on my experience and… Show more Working at IB International was a great professional experience as much as it was paramount for my personal growth.During my collaboration with IB International I:- implemented a new method for listings' management- made new property acquisitions- integrated a new real estate software into the workflowWhat did I learn about myself:- I could dig deeper into my interests and identify fields/industries I look forward to work- I can rely on my experience and suggest new solutions Show less
  • Nh Hotel Group
    Front Office Receptionist
    Nh Hotel Group Apr 2018 - Dec 2018
    Genova, Italy
    In quality of Front Office Receptionist I covered the following duties:- check-in & check-out routine- payment processing prior to arrival and post- online customer relations managing
  • Università Degli Studi Di Trento
    University Collaboration "150 Hours". Digital University Project
    Università Degli Studi Di Trento Oct 2016 - Feb 2017
    Trento Area, Italy
    My main duty was to define the vocabulary for the Department of Sociology and Social Research. The final result was the definition of more than 250 terms provided by actual professors of the department.
  • Università Degli Studi Di Trento - University Of Trento
    University Collaboration "150 Hours". Thesis Archive Tea
    Università Degli Studi Di Trento - University Of Trento Jul 2015 - Aug 2015
    Via Verdi 8 - 38122 Trento
    I was selected to work in the University's thesis archive TEA within the opportunity "150 hours collaboration" promoted by the University of Trento. I carried out thesis validation by controlling and inputting missing data in the TEA online archive.
  • Provincia Autonoma Di Trento
    Research Interviewer
    Provincia Autonoma Di Trento May 2015 - Aug 2015
    Trento Area, Italy
    I was unfolding interview administration and data input within the project promoted by the Autonomous Province of Trento, department of secondary education. The main objective of the project was drug and alcohol abuse prevention amongst teenagers in high school. I was engaged in the final phase of the project called to control the effectiveness of the initiatives lasted throughout the academic year, such as visiting hospitals, meeting people with drug abuse history and more. In order to… Show more I was unfolding interview administration and data input within the project promoted by the Autonomous Province of Trento, department of secondary education. The main objective of the project was drug and alcohol abuse prevention amongst teenagers in high school. I was engaged in the final phase of the project called to control the effectiveness of the initiatives lasted throughout the academic year, such as visiting hospitals, meeting people with drug abuse history and more. In order to accomplish the prefigured goal more than 1000 students where interviewed in more than 10 schools in Trentino region. The phase of data input required managing collected paper based individual interviews in SPSS statistical software. Show less
  • Irvapp - The Research Institute For The Evaluation Of Public Policies - Trento, Italy
    Research Interviewer
    Irvapp - The Research Institute For The Evaluation Of Public Policies - Trento, Italy Nov 2014 - Jan 2015
    Trento Area, Italy
    My objective was to administrate face-to-face interviews to families in Trentino. The survey is hold each year by IRRVAP and focuses on occupational conditions and consumption habits of families.In order to achieve the objective 60 foreign families permanently living in Trento were interviewed within two months. Those who could not be reached by phone or in their apartments were substituted after three attempts of contact.
  • Streamline
    Customer Service Specialist
    Streamline Jul 2009 - Aug 2011
    Belarus
    I assisted students at the reception desk as well as in call center. My primary duties were •to identify a client's need for studying a foreign language•to give information about available courses •to enroll students, follow their payment history using the software developed for the school •to manage the list of attendance for specific requests that didn't match with the current availability

Julia Seutsova Skills

English Research Sociology Qualitative Research Social Media Microsoft Excel Public Speaking Microsoft Word Microsoft Office Data Analysis Survey Design Stata Report Writing Foreign Languages Interviewing Skills Group Work Quantitative Research Customer Service Leadership Powerpoint Interviewing Online Survey Design Academic Writing New Media Studies Data Entry Data Mining Big Data Presentation Skills Lightworks Atlas.ti Nodexl Ucinet Management Writing Analytical Skills Intercultural Communication Linkedin Public Relations Small Business Marketing Twitter B2c Marketing Facebook

Julia Seutsova Education Details

Frequently Asked Questions about Julia Seutsova

What company does Julia Seutsova work for?

Julia Seutsova works for Supportyourapp

What is Julia Seutsova's role at the current company?

Julia Seutsova's current role is Senior Support Specialist.

What is Julia Seutsova's email address?

Julia Seutsova's email address is oc****@****ail.com

What schools did Julia Seutsova attend?

Julia Seutsova attended Università Di Trento, Università Degli Studi Di Trento, Università Di Pisa, Belarusian State University.

What are some of Julia Seutsova's interests?

Julia Seutsova has interest in Extreme Sports And Travelling, Politology, Impact Investments, Extreme Sports, Social Enterprise, Cinema, Start Ups, Social Sciences, Political Science, Snowboarding.

What skills is Julia Seutsova known for?

Julia Seutsova has skills like English, Research, Sociology, Qualitative Research, Social Media, Microsoft Excel, Public Speaking, Microsoft Word, Microsoft Office, Data Analysis, Survey Design, Stata.

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