Provided technical support for students, faculty, and staff by troubleshooting hardware and software issues, assisting with network connectivity, and maintaining system configurations. Managed help desk tickets to resolve issues efficiently, while documenting support requests and resolutions to improve troubleshooting processes. Collaborated with the IT team to enhance system performance and user experience.

Evaluated and graded examinations, programming assignments, and projects for a cohort of 14 students, ensuring fair and consistent assessment.- Conducted weekly 3-hour lab sessions, guiding students through hands-on programming exercises and reinforcing key concepts in computer science.- Provided individualized academic support during 2 hours of scheduled office hours each week, addressing student questions and clarifying challenging course material.- Dedicated 5 hours per week to grading assignments and projects, offering detailed and constructive feedback to foster improvement and mastery of course objectives.- Collaborated with the course instructor and other TAs to maintain consistency in grading and course delivery.

- Support incoming students by providing guidance, sharing resources, and helping them smoothly transition into college life.- Facilitated flexible, student-centered interactions via phone, email, text, and in-person meetings to offer tailored academic and personal support.- Encourage student success by proactively addressing concerns, offering advice on navigating university resources, and sharing insights into effective study habits.- Fostered a welcoming community within VCEA by building meaningful connections, promoting engagement, and serving as a reliable point of contact for new students.

- Spearheaded management and strategic development across 5 social media platforms, leveraging data analytics to drive engagement and optimize marketing strategies.- Used advanced analytics tools to monitor social media metrics, analyze audience behavior, and refine content strategies for maximum impact.- Designed and implemented data-driven targeted advertising campaigns, utilizing A/B testing and performance metrics to enhance audience interaction and elevate brand visibility.- Developed and executed comprehensive social media strategies, using insights from data analysis to inform content creation and engagement tactics.