Julia Sauerne Varga Email & Phone Number

Győr, Hu

Budapest, Hungary

Enable the team’s productivity as a servant leader with providing context and with highlighting higherlevel purpose. Collaborate with internal stakeholders, external stakeholders and internal customers to gatherrequirements, information, requests related to and to manage expectations properly. Assist in story and feature estimation, forecasting and outward coordination and communication onbehalf of your teams. Assess and communicate team capacity in relation to feature delivery timelines. Dependency management and communication with stakeholders and other delivery teams. Assess and communicate risks related to feature delivery. Work with technical leadership, other ProjectManagers on mitigation strategies for identified risks. Collect and share relevant metrics to help teams make appropriate decisions and necessary changes. Commitment to helping team members succeed and excel in a safe environment that fosters continuousimprovements to increase team productivity and deliverable quality. Develop and maintain, in conjunction with leadership, a mid-term (3 months – 1 year) roadmap for team.

Budapest, Hungary

- Delivering new and complex network-related products and services (LAN, WAN, WLAN, Security,Cloud, IPT) for major costumers of BT globally- Full responsibility of assigned project with main focus on timely delivery (budget ownership only inspecial cases)- Direct SPOC for the end customer, setting up governance and communication structure bothinternally and externally- Managing fully virtual teams and vendors across the globe (from US/Brazil to India/Japan/Australia),but main contacts are usually in EMEA timezones- Managing, mentoring and coaching a group of junior/experienced project managers to deliver abigger scale of work packages for your customer(s)- Responsible for supporting and driving the presales phase, transition and transformation of newcontracts, as well closure and handover to operational teams- Dealing with network site migrations, voice platform implementations etc. (possible out of officehour activities)

Budapest, Hungary

Budapest, Andrássy Út 9.

LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, the Middle East, Asia, and Australia.My tasks:- Delivering VoIP service to customers from Ireland and from the UK and also completing a 6 month US assignment - Ensuring a smooth onboarding and setup experience - Acting as SPOC for the end customer - Creating and following the specific project plan to ensure tasks and deliverables are completed according to timelines - Determining resource requirements of projects, based on project specifications- Liaising with customers and project team members about the status of the project - Tracking and reporting team hours and expenses - Creating and maintaining a schedule for all phases of a project - Helping the team prioritize project work based on importance

Budapest, Budapest, Hungary

- Listened to customers' questions and concerns and provided answers or responses in the EMEA region (the mainly UK and Ireland)- Provided information about products and services.- Took orders, calculated charges, and processing billing or payments.- Reviewed customer accounts and made changes, if necessary.

Hungary, Budapest, Vaci Greens

- Took part in creating SSC Centre for UK HR processes in the Global Operation Organization- Studied UK Onboarding tasks via transitioning and shadowing - Provided support for the UK candidates and employees with Onboarding tasks, Background checks, Visa information - follow through with hiring from contract creation to the first-day scheduleWorked on 2 projects:---> new hires induction session per week via video call and skype conference ---> junior engineers recruiting for summer season- Arranged the onboarding for the new starters in the UK- Managed HR records including, résumés, applicant logs, and employee forms.- Checked new employee's background records - Took part in the student project where we created a video conference for the participants of the tuition program explaining employee benefits, employee self-service system, and paperwork knowledge.- Responded to HR-related queries within the company.- Maintained employee confidentiality until their first day of work.

Hungary

- Organised monthly schedule for employees of the shop- Took part in shop assistance tasks - Kept contacting regular customers- Translated and taught the latest updates on processes sent by the mother company to the employees

Budapest, Hungary

- Took part in creating SSC Centre for UAE HR processes in the Global Operation Organization- Studied UAE Onboarding and Lifecycle tasks via transitioning and shadowing- Worked on daily operations such as contract creation, salary modification as per promotions, background checks

Győr, Hungary

- Shared accurate news and recommended local programs- Looked for informative and useful topics- Found my radio voice- Edited and told local events- Led interviews

United States

- Took part in an Exchange student program led by Campleaders Organization- Led camp’s bakery and confectionery - Ordered ingredients and appliances- Decorated and made special cakes for campers’ orders

Checked travelers’ Boarding passes and BaggageRecommended and Sold extra services for customers Dealt with the complaints and credited extra fees for incorrect sizes of baggageSolved stressful conversations and try to comfort passengers’ pre-check process

United States, Mi

Took part in Exchange student program – Camp leaders OrganizationServed breakfast, lunch, dinnerCleaned, swept and mopped the kitchen, dining hall, porch and surrounded areas

Guided 20-60 tourists around the AbbeyTold stories about the history, culture and the building itself within 1.5-hour tour

Coaching Degree, Counseling Psychology

Activities and Societies: Learning competencies of International Coach Federation law and Learning the methodology of proper asking.

Master'S Degree, Commuincation, Media, 4

My thesis is focusing on forming our identity, then forming our online alter-ego. I was interested in the method how a person creates.

Bachelor'S Degree, English Language And Literature/Letters, 5

English major and Communication minor