As a Customer Success Manager, I enhance the customer experience through personalised support and efficient processes, fostering long-lasting customer relationships and client satisfaction.Additionally, I develop and implement marketing strategies, including paid and organic campaigns, email newsletters and website development, all aligned with BookSpot's mission of making bookings easy and effortless.

I specialise in social media management and influencer marketing, balancing my work with independent clients and my role as an Influencer Specialist at Bylp Media.