https://www.schwarzmanscholars.org/events-and-news/on-leadership-qa-with-director-of-career-development-julia-zupko/

• Led corporate and nonprofit global engagement strategy, traveled worldwide to represent Yale SOM, identified and met global talent needs, connected alumni with school initiatives, and conducted development visits• Earned recognition for visionary leadership in identifying, anticipating, and acting upon new industry trends• Restructured team of 20; developed staff and achieved key performance metrics within first three years:- Increased employment rate from 89 to 93%; class size grew by 30% during this same period- Enhanced reputation and influence; team received four student “Teddy Awards” in 2014, including Best Professional Development Program of the Year- Established organization relationships and improved student performance; BusinessWeek Employer Ranking rose to 8 (compared to 27 & 37 in 2012 and 2010 respectively). Employer feedback carried 71% weight among the top 20 schools and was significant contributor to movement of School ranking from #21 to #6• Change management expertise: office relocation, new degree programs, 40% staff growth within 24 months• Present strategic messaging to audiences of 350+; known for setting clear expectations and audience engagement • Collaborated with all academic, technological, administrative, faculty and deans to deliver on schoolwide objectives

• Promoted six times in 10 years; on leadership team for the #1 MBA Career Services team in the U.S. as ranked for multiple consecutive years by students and recruiters in BusinessWeek and the Economist Intelligence Unit• Managed budget of 1.25M for resource management, project management, programming, marketing and technology across four campuses and four audiences: full-time, part-time, executive, and alumni • Frequent spokesperson for careers and Chicago Booth. Interviewed by and wrote articles for publications including the Wall Street Journal and BusinessWeek; speaker at international conferences• Led strategic discussions for career management teams; known for quick thinking, asking the right and necessary questions, connecting themes across audiences and programs, and creative idea generation• Direct complex multi-year projects involving internal departments and external vendors; including staffing and responsibilities of project managers, key go/no go decision criteria and related strategies• Analyze data and statistics from Qualtrics, Mediasite, and other collection tools to grow, change, and expand product offerings; identify trends affecting overall strategy and approach• Led office through business process redesign prompted by space redesign and relocation of 14 staff; secured staff buy-in and improved productivity• Conduct market research, benchmark with peer institutions, and forecast needs to assess program endeavors• Negotiated contracts and managed more than 50 vendor relationships resulting in year-over-year cost savings; reduced costs by 60% for intense one-day $110,000 interview preparation program.• Managed overhaul, redesign, and content development of career services website; manage implementation of marketing communications including texts, social media, email, and print campaigns for global audiences• Earned Service to Students Award and led teams of individuals who also earned the Award

• Analyzed contracts and implemented new processes to coordinate HMOs, pharmaceutical companies, and Medicaid staff for transferring state Medicaid beneficiaries from fee-for-service payment plans to managed care programs. • Calculated fraud and abuse error rates and overpayments for inaccurate medical documentation using statistical models and contextual data analysis; co-wrote recommendations and final reports as the primary analyst in three payment reviews.• Researched and monitored national and state health care issues and HMO contract changes.