• Team leader supporting a staff of 3 doctors and 4 support staff 2010-2012• Key contributor for maintaining a friendly office environment by providing a quality patient experience with a special attention to detail towards confidentiality• Leading role for informing patients of their test results and assisting doctors with sensitive exams• Responsible for scheduling patient appointments and coordinating follow up appointments with medical specialists and ensuring that all appropriate medical documents have been sent out• Maintained autoclave instruments, ensured supply rooms were stocked at all times and ordered all office supplies when required• Assisted medical services billing in accounts receivables and payables by ensuring all billings were submitted on time• Commended by coworkers and doctors for providing a professional and friendly experience for all patients• Successfully directed an efficient medical office during a period of downsizing with less staff and limited resources by organizing roles and responsibilities• Attended courses to further education and knowledge in the office whenever possible