Accomplished professional with over 20 years experience in IT outsourcing, business strategy, people management and large project management. Master integrator of people, processes, data, activities and technologies. Proven effectiveness at managing multifaceted teams, setting operational policies, developing strategic direction and accomplishing results through subordinate management teams. Outstanding customer relationship management skills. Excellent attention to detail, organization building and creativity.Specialties: Customer insight, coaching, breakthrough thinking, team leadership, straight talk, teamwork, decisiveness, building organizational capability, personal dedication, drive to achieve and passion for the business.