Julie Baxter Email & Phone Number

Canada

Ottawa, Ontario, Canada

Nature Canada connects the dots between local action and systemic change. A charitable organization, for more than 80 years, we have been Canada’s voice for nature. We work to ensure that solving the biodiversity crisis is a government priority. We advocate on behalf of other species for habitat protection and good policy. We facilitate mobilization among our extensive network of partners and individual nature-lovers to achieve our shared goals and generate the political will for needed transformation.

Canada

➢ Self-taught stained glass artist, designing and creating high-quality stained glass pieces➢ Built an Instagram following of over 12,500 over 2 years, averaging 7K views on reels with several videos that have gone viral (most viewed has 42M views)➢ Built and managed a custom Shopify store to sell online and in person➢ Regularly worked with clients to design custom pieces, communicating requirements and timelines to deliver a piece they love, with several repeat customers➢ Raised over $3000 for various causes (David Suzuki Foundation, Operation Come Home, Canadian Red Cross, Youth Ottawa, HealYeg)

Ottawa, Canada Area

➢ Built an incorporated dog-walking business from scratch with a full client base after 8 months➢ Grew a locally targeted Instagram account from 0-1700 followers in ~1 year directly leading to the acquisition of 80 of my 100+ clients➢ Gave clients peace of mind and joy after every service by sending pictures and updates about how their dog did that day leading to satisfied customers with near 100% client retention and additional referrals ➢ Clients trusted me with keys to their house, making for easy pick up of dogs when they were not home➢ Created daily schedules to optimize pick-up efficiency and dog behaviour compatibility ➢ Participated in the Invest Ottawa Startup Company Plus Program and won a $5000 grant for my business plan to open a daycare and pool facility for dogs➢ Applied and approved for several small business loans with TD and BDC➢ Managed and maintained my WordPress website and improved SEO with several blog articles to drive local traffic and awareness➢ Designed the company logo➢ Due to the COVID-19 pandemic, I chose to shut down operations in June 2020

Vancouver, Canada Area

➢ Took over from the founder/owner as the main team leader, handling all staff, scheduling, operations and marketing for the company➢ 300+ clients trusted me with keys to their houses, making for easy pick up of dogs when they were not home➢ Interviewed, hired, supervised, scheduled, and mentored 3 full-time staff➢ Created daily schedules to optimize pick-up efficiency and dog behaviour compatibility ➢ Managed social media accounts, posting >4 times per week to attract new clients and feature existing clients➢ Provided Paws at Play services to both human and canine clients, including dog walking, training, assessments, invoicing, email and phone communication➢ Developed and implemented a training program for new hires to ensure consistency and quality of service

Vancouver, Canada Area

➢ Joined the owner as part of a ground-up rebuild of the staff and business ➢ Hired as the main team leader, handling staff, scheduling, operations and marketing for the retail and daycare portion of the company, while also working as a hydrotherapy practitioner➢ Interviewed, hired, supervised, scheduled, and mentored 4 part-time and full-time staff➢ Created daily daycare schedules for optional activities, dog walks, and dog training➢ Managed social media accounts growing from 800 to 6000+ followers in 6 months to attract new clients, feature existing clients, and raise awareness for the benefits of water therapy ➢ Ordered and kept inventory of curated retail products and raw dog food, introducing and teaching people about the features of those products and the health benefits of raw dog food➢ Completed training in Canine Hydrotherapy, T-Touch massage, Pet First Aid, and Aggressive Dog Behaviour ➢ Provided training, assessments, invoicing, email and phone communication to all clients➢ Developed and implemented a training program for new hires to ensure consistency and quality of service➢ Developed and implemented an Employee Manual including writing core values, policies, procedures, and the health and safety handbook to establish the companies expectations

St. Albert, Alberta

➢ Collaborated with the operations department to develop online training materials.➢ Guided new team members through their onboarding process.➢ Took charge of weekly admin meetings, crafting agendas, and maintaining meeting records to ensure consistent service delivery.➢ Provided valuable support to Client Solutions Representatives, addressing customer inquiries via phone and email.➢ Effectively managed a workload of 80+ claim files.➢ Successfully completed CAIB 1 & 2 Insurance Courses and Exams, enhancing my insurance expertise.

Edmonton, Alberta, Canada

➢ Performed regular lawn care, including mowing, edging, and fertilizing, to maintain pristine lawns.➢ Executed hardscape projects, such as patios, pathways, and decks, with precision and attention to detail.➢ Safely operated and maintained landscaping equipment and tools to ensure efficiency and safety.

Edmonton, Canada Area

➢ Provided excellent admin support for a variety of projects➢ Took leadership and incentive to re-organize essential documents and forms for the project

Edmonton, Alberta, Canada

➢ Delivered outstanding customer service to diverse independent beer stores, fostering strong client relationships.➢ Provided exceptional support to Sales Representatives and Territory Managers, contributing to the overall success of the team.➢ Demonstrated exceptional performance, leading to a rapid promotion into a Sales Representative role.➢ Successfully managed my schedule and an independent territory, showcasing a strong sense of autonomy and responsibility.

Edmonton, Alberta, Canada

➢ Successfully completed the course in 2007, and was asked to come back to the course as a coach➢ Assisted the trainer in helping course takers feel comfortable in the room, welcoming them, supporting and answering questions when working on their goals.➢ Provided examples of drills, reports and presentations course takers would have to engage in.

Bachelor Of Science (B.Sc.), Biology/Psychology

Activities and Societies: Scuba Diving Club, Outdoor Club, Ski Club

Bachelor Of Science (B.S.), Psychology