Julie Chapman Email and Phone Number

• Responsible for the Programme, Project management and delivery of high quality fully compliant residential and mixed use Developments. Provide the key interface between the Business Development Team and the Operations Team aligning resources to secure delivery of schemes within the Operations Business.• Ensuring that all contractual and Health and Safety obligations are identified and that they are being met with contracts or assessments so that commercial performance is established and risk is mitigated.• Attend and chair consultancy meetings and provide monthly reports on Mobilisation performance and key issues affecting business delivery. • Provide final live phased Service Charge Budgets to the Developer/Client and manage the expenditure within the agreed budgeting levels.• Devise and implement performance management indicators including monitoring Mobilisation KPI’s. Working alongside other departments and divisions within the organisation to identify process improvements to improve standards, efficiency and profitability.• Demonstrating good organisational skills when planning workload, prioritising geographical location and operational requirements to ensure maximum daily output. • Demonstrating strong interpersonal skills, liaising with Developers, Freeholders and Residential Management Companies, scheduling and attending meetings and working to ensure client needs are met. • Liaising with external service providers to devise and develop appropriate strategies for the management of individual developments. Strategies include access, cleaning and refuse movement. • Acting as support for the Property Management Teams in delivering the transformation programme post live date, overseeing the delivery of rectification support to existing schemes.• Managing existing team, assessing training needs ensuring that the relevant level of training, development and coaching is available. Aiming to improve both individual and organisational effectiveness.

• Responsible for the efficient delivery of the Regional Prime Contract core services and works projects for six large residential/ operational units in west London and Windsor, each site had a unique diversity of customers, buildings and ceremonial duties. • Complying with statutory Sustainable Development and Environmental Protection initiatives to ensure the Establishment is developed and managed in line with MoD Sustainable Development and Environmental Policy.• Planning and developing the Integrated Estate Management Plan identifying asset priority and changes in maintenance and operational activities. • Liaison with the Industry Partner to develop Establishment forward maintenance plans. Plan, monitor and facilitate the delivery of the planned maintenance programmes.• Contract management responsibility for all contracts at Establishment level, including authorising and managing change controls for out of contract works as well as associated performance and financial reporting as required by Regional arrangements.• Providing leadership and management for all Minor New Works (MNW), developing business cases, facilitating and monitoring the delivery of the MNW• Meeting with stakeholders regularly, working to successfully fulfil business requirements and objectives. • Devising and producing specialised risk assessments and management actions to ensure that as far as is reasonably practicable the estate is compliant.

• Responsible for the planning, budgeting and delivery of all Core Works, Customer Funded and DIO Work Programmes. Understanding the Customers priorities and requirements in order to support the development of the delivery programmes. Acting in a leadership role for sub-contractors and providing operational guidance and advice. • Attend and chair all stakeholder meetings and provide monthly reports on current performance and key issues affecting business delivery. • Prioritise budgetary spend against assets within the built estate, in support of front line operations across the London Geographical Area. • Demonstrating good organisational skills and high attention to detail in scheduling and conducting site visits.• Utilising strong interpersonal skills when liaising with stakeholders to fulfil effective co-ordination for numerous high profile works and ceremonial duties/ events. • Undertaking compliance audits, providing assurance of efficient and effective delivery of contracted services.• Value manage the delivery process to ensure value for money is obtained.

• Responsible for the efficient delivery of Regional Prime Contracts Core Services and Works Projects.• Working collaboratively with the Industry Partner to review performance, identifying opportunities for improvement and in some cases undertake conflict resolution.• Producing data reports from site visits and Estate Meetings, submitting findings to senior management on a monthly basis.• Ensuring that all contractual and Health and Safety obligations are being met with contracts or assessments so that commercial performance is established and risk is mitigated.• Prioritise budgetary spend against assets within the built estate, to support front line operations across the London geographical area and estate. • Utilising strong interpersonal skills when liaising with stakeholders to fulfil effectiveco-ordination for numerous high profile works and ceremonial duties/ events. • Undertaking compliance audits and monitoring KPI’s.• Promoting continuous improvement and ensuring linkage with other MoD initiatives.