Supervisor position with responsibilities that include: Managing pick-up accounts, reconciling driver time cards, communicating with package car drivers and colleagues to ensure on-time deliveries and pick-ups, transmitting route data between drivers, processing all high value and international packages, and solving logistics problems.

Responsible for accurately loading UPS trucks every morning before the driver-start deadline

Earned highest sales in entire department of over 150 employees during first month of employmentResponsible for training new hires after only a month of employmentHandle approximately 100 inbound phone calls per dayConsistently achieve and/or exceed sales and compliance goalsReceive 5-Star customer evaluations from Gallup surveys

Hired, scheduled, trained and managed a team of sixteen internsEarned nearly $114,000 in total group and corporate sales At least 40 cold calls per dayContinued to exceed personal sales and sales activity goalsCoordinated public appearances for the hockey players and mascot in order to promote K-Wings hockeyFounded a club for teenage fans which generated over $500 in new revenue its first seasonPrepared the game-day script and itinerary for the PA announcer and staffEstablished relationships with season ticket holders and groups leaders based on excellent customer service

Developed new business by prospecting and closing group leadsConsistently achieved personal sales activity goal of 75 calls per dayAssisted in the planning of pre-game picnics and banquet eventsEarned over $60,000 in total group sales within eight months of tickets going on sale

Possessed a strong commitment to the dynamics of the team environment with the ability to lead Managed all season ticket and flex plan accountsMaintained a season ticket holder databaseResolved customer complaints professionally and expediently in compliance with company protocolDesigned off-season ticket promotions which increased advance ticket salesEarned over $120,000 in full and partial season ticket sales Efficiently filled all internet, phone and walk-up ticket orders Enthusiastically answered email and telephone questions regarding all aspects of the organizationDeveloped programs, such as the Guest Recognition and the Season Ticket Referral programs, which continued building the valued relationship between the Flyers organization and its season ticket holders