Julie Devlin Email & Phone Number

Griffith Act 2603

DUO is a leading provider of personal, home and community support services in and around Canberra.The Customer Relations Team supports prospective and existing customers to maximise service delivery by providing choice and control and positive outcomes to customers in line with the NDIS and Aged Care Reforms and fee for service within the community.As the Team Leader - Customer Relations, I am responsible for:* Monitoring and coaching customer service team outcomes… Show more DUO is a leading provider of personal, home and community support services in and around Canberra.The Customer Relations Team supports prospective and existing customers to maximise service delivery by providing choice and control and positive outcomes to customers in line with the NDIS and Aged Care Reforms and fee for service within the community.As the Team Leader - Customer Relations, I am responsible for:* Monitoring and coaching customer service team outcomes, achievement and performance;* Providing operational advice and direction;* Ensuring team members respond to customer requests and enquiries; * Engaging with external agencies, the NDIA, My Aged Care, and other relevant professionals to promote DUO with the purpose of increasing revenue; and * Providing pre-planning, coordination of supports and other relevant activities to support customers and optimise DUO’s growth opportunities. Show less

Griffith Act 2603

Tandem is a primary provider of respite, personal care and social support to more than 600 children, young people and adults with disabilities, people living with mental illness, frail older people, and their families and carers living in the ACT community.The AFFIRM program provides effective support, planning and practical advice to referred families that are at risk of breakdown, and have a child or young person aged 7 – 20 with a disability and who has high and complex… Show more Tandem is a primary provider of respite, personal care and social support to more than 600 children, young people and adults with disabilities, people living with mental illness, frail older people, and their families and carers living in the ACT community.The AFFIRM program provides effective support, planning and practical advice to referred families that are at risk of breakdown, and have a child or young person aged 7 – 20 with a disability and who has high and complex needs.As the Family Support Practitioner, I was responsible for: * Identifying, coordinating and monitoring the relevant needs of referred families, their children and young people within a specified case load; * Providing effective and collaborative interventions and support for – and in partnership with -referred families, children and young people;* Reporting to the Senior Practitioner and AFFIRM Panel on progress of families and the program in general; and* Working within appropriate policies, procedures and processes that support the delivery of client services. Show less

Griffith Act 2603

Tandem is a primary provider of respite, personal care and social support to more than 600 children, young people and adults with disabilities, people living with mental illness, frail older people, and their families and carers living in the ACT community.As a Coordinator - Children & Young People, I was responsible for: * Ensuring the provision of flexible services to children & young people with disabilities and their families or carers, in a way that maintains their health… Show more Tandem is a primary provider of respite, personal care and social support to more than 600 children, young people and adults with disabilities, people living with mental illness, frail older people, and their families and carers living in the ACT community.As a Coordinator - Children & Young People, I was responsible for: * Ensuring the provision of flexible services to children & young people with disabilities and their families or carers, in a way that maintains their health and safety (and that of staff) and actively seeking opportunities for the enhancement of their independence and personal growth within their home and community. * Assessing, coordinating and monitoring the relevant needs of individual clients and families in an ongoing and systematic way; * Ensuring the ongoing development of flexible and innovative services through continuous improvement; * Ensuring that Support Workers have appropriate resources to achieve the agreed service delivery and related tasks;* Ensuring compliance with relevant standards and contractual obligations.* Identifying risks arising from the delivery of services and acting accordingly; * Maintaining a safe working environment for staff and clients of Tandem’s Programs; * Developing and maintaining a positive team environment through individual, team and support systems; and* Working within agreed budgets and outputs in accordance with program requirements. Show less

Griffith Act 2603

Tandem is a primary provider of respite, personal care and social support to more than 600 children, young people and adults with disabilities, people living with mental illness, frail older people, and their families and carers living in the ACT community.In my role as Support Worker, I worked with children, young people and adults with diverse special needs and disabilities in in a range of settings.

Harrison Act 2914

As the LSA Teaching Assistant, I worked with children with physical and intellectual disabilities to access equal opportunities across the school curriculum, and to develop valued roles within the mainstream educational system.

Telford, United Kingdom

The Bridge School is a school dedicated to children with diverse and special educational needs including Autism, Dyspraxia and Downs Syndrome.

Certificate Iv - Disability

Diploma - Case Management

Shrewsbury, Shropshire Uk

Telford, Shroshire Uk