- Made decisions affecting daily operations such as overseeing invoicing for services rendered and pre-treatment consent management
- Adapted to workflow changes and implement continuous process improvements to overcome obstacles
- Managed schedules boosting productivity and improving organizational obstacles
- Employed proven problem solving techniques to resolve issues quickly and effectively
- Screened and transferred incoming calls, transmitted information and documents to internal personnel as point of contact for the office

- Monitored social media and updated website content
- Increased social media traffic and interactions by 30%
- Developed standard operating procedures and document workflows

- Self taught creation and deployment of videos, social media posts and other marketing collateral
- Supervised marketing for product launches, including public relations tasks and email blasts
- Revitalized web content including management of InVita’s online store
- Boosted social media audience and interactions by 40%
- Spearheaded promotional events, presented on sport related topics and charity initiatives
- Monitor online presence of the brand and engage users, strengthening customer relationships