Julie Eldridge Email & Phone Number

Calgary, Ab, Ca

Calgary, Ab, Ca

Calgary, Alberta, Canada

Expanded skill set with a role in a new industry due to the closure of the Fitness Centre. Managed the day to day operations in the Conference Centre and oversaw the relocation to a new building. Combined planning, organizing and customer service skills with innovative solutions to meet the various challenges in each unique situation. Regularly received positive feedback from clients due to going above and beyond expectations. Practiced the art of event planning and grew proficient with AV… Show more Expanded skill set with a role in a new industry due to the closure of the Fitness Centre. Managed the day to day operations in the Conference Centre and oversaw the relocation to a new building. Combined planning, organizing and customer service skills with innovative solutions to meet the various challenges in each unique situation. Regularly received positive feedback from clients due to going above and beyond expectations. Practiced the art of event planning and grew proficient with AV equipment and IT integration. Show less

Taught group fitness classes and trained clients one-on-one in person. During the pandemic, transitioned to online classes including a unique family friendly virtual group fitness class to allow everyone in a household to be able to confidently join. Continued to learn new class styles such as bootcamp, step, HIIT, pump, kickboxing, yoga and hi-lo to keep participants engaged and challenged.

Calgary, Alberta, Canada

Recruited to cover a medical leave. Maintained a schedule of live streamed online group fitness classes and managed the transition back to in-person classes onsite as staff and members returned. Kept up to date on best practices and implemented safety policies and procedures to mitigate health risks. Communicated new classes schedules and other changes via emails, posters and internal social media platforms. Created home based and virtual programs to promote daily practices to improve mental… Show more Recruited to cover a medical leave. Maintained a schedule of live streamed online group fitness classes and managed the transition back to in-person classes onsite as staff and members returned. Kept up to date on best practices and implemented safety policies and procedures to mitigate health risks. Communicated new classes schedules and other changes via emails, posters and internal social media platforms. Created home based and virtual programs to promote daily practices to improve mental health and resilience and a "Welcome Back" incentive to keep members engaged. Show less

Calgary, Ab

Calgary, Alberta, Canada

Managed day to day operations of a growing corporate fitness centre. Oversaw facility membership growth from 900 members to 1200. Maintained membership rates above the required 30% of building occupancy. Managed all aspects of the company participation in the Calgary Corporate Challenge from start to finish. Hired and trained full time admin and custodial staff. Ensured the equipment was well maintained and serviced on schedule. Achieved consistently high ratings over 85% on customer… Show more Managed day to day operations of a growing corporate fitness centre. Oversaw facility membership growth from 900 members to 1200. Maintained membership rates above the required 30% of building occupancy. Managed all aspects of the company participation in the Calgary Corporate Challenge from start to finish. Hired and trained full time admin and custodial staff. Ensured the equipment was well maintained and serviced on schedule. Achieved consistently high ratings over 85% on customer satisfaction surveys. Show less

Shell Active Living Centre

Delivered high quality programming and services, elevating customer satisfaction to the point that it was requested I stay when the contracted management company changed. Maintained staff morale during second management transition in 2 years, achieving a 100% employee retention rate. Hired and onboarded group fitness instructors and personal trainers. Achieved varied schedule of drop in and registered classes with a range of class types with top tier instructors such as an international award… Show more Delivered high quality programming and services, elevating customer satisfaction to the point that it was requested I stay when the contracted management company changed. Maintained staff morale during second management transition in 2 years, achieving a 100% employee retention rate. Hired and onboarded group fitness instructors and personal trainers. Achieved varied schedule of drop in and registered classes with a range of class types with top tier instructors such as an international award winning Tai Chi master. Introduced new formats of classes such as yin yoga, tai chi and myofacial release workshops. Show less

Primary role Shell Active Living Centre Program Director and fitness instructor. Other roles included new facility start up, supervising satellite locations and writing proposals for new contracts.

Red Deer, Alberta, Canada