Julie Fallon Email & Phone Number

Paisley, Gb

Paisley, United Kingdom

• Exploring options with coachees to support them reach personal and business goals• Delivering line manager training modules in line with client requirements e.g. Management Fundamentals such as Mental Health Awareness, Resilience, People Capability, Talent Management, Absence Management and Discipline & Grievance, with excellent feedback.• Constructive marking of CMI and ILM assignments to encourage learners to attain valuable qualifications

Glasgow, United Kingdom

• Delivered team build sessions using the Insights Discovery model to internal senior teams • Managed Skills Centre team (10 individuals) across 2 sites to deliver focused training service to production & Apprentice training teams• Provided L&D generalist support to HR teams and their clients including key contributor to bi-monthly TU L&D Forums and Transformation leadership development (Inspiring Excellence programme)• Chaired business unit L&D functional Leads monthly forum - for knowledge share, consistency of practice & practical solutions • Contributed to Education Outreach strategy, working with CSR Comms Manager on key strands such as WEX, Schools Ambassador training, school links• Internal specialist who delivered ‘Assess’ tool feedback coaching discussion with employees, all levels• Contributed to HR-led SMART working project - delivered business-wide webex learning sessions to line managers prior to go live date• L&D Advisor - April 2007 – Dec 2013• HR Advisor - Aug 1998 – April 2007

Paisley

• Co-designed and delivered Team Skills, Systems & Standards, Health & Safety modules to teams of technicians, technical and service operators to develop competences in these areas.• Assessed competence level on Team Skills, Systems & Standards, Health & Safety. Following VQ format, carrying out two assessments per competence level per assessee. Contributor to division’s Assessor Standards team.• Developed training needs analysis for production workers and supervisors.• Edited and supervised production and delivery of quarterly newsletter Team Spirit which communicated Company teamwork ethos and reported on site issues such as T&D achievements. Responsible for content, design, approvals/copy flow of newsletter. Managed outside agencies to ensure timely production. • Liaised with Corporate Communications on special projects. Supporting Vice President of Human Resources and of Customer Services Division (CSD) on internal communications projects• Managed project teams (blend of staff & operators) as part of the teamworking initiative • Liaised with Operations Director to produce, distribute, and analyse periodic attitude surveys to target audience within CSD relating to the training & development programme and teamworking initiative.

London, United Kingdom

• Marketing Graduate, Product & Technical Sales Lead, Change Management Lead• Applied change management principles to new sales initiatives; training and project management roles; presented findings and recommendations to Chairman. • Developed and presented series of educational material on principles of change management to various departments UK-wide within NCR, chairing Q & A sessions/presentations. • Delivered sales presentations to external senior IT and Business managers (e.g. Barclays, Lloyds Bank) on complex computer solutions, mainly document management systems and workflow solutions, as part of tendering for business process. • Produced tailored technical overview courses for customers. • Delivered hands-on systems training to internal and external customers.

Pg Diploma, Hrm

Ba Honours, French & Marketing With Italian & Spanish

Activities and Societies: Including one academic year as Assistante D'Anglais in Lycee Rodin, Paris and English Assistant at the MBA.