Julie Han Email and Phone Number

Worked as a CRM consultant.Good experience with Oracle Siebel/Oracle CRM OnDemand/Oracle Daybreak/Salesforce/OBIEE.Proficient in cyber security, data processing, and software areas.Provide support in analyzing business requirements and documentation.Provide cash process analysis and documentation for current state.Analyze future state cash process design and documentation; work with gap analysis and documentation.Analyze and document; work with internal development teams to design and build technical solutions.Provide test planning and test coordination; assist business units with test case writing and execution; assist internal development teams with designing and building technical solutions.Writes and executes test cases; assists the business with training planning and execution.Take a leadership role in deployment and go-live activities; and assist with post-deployment issues.Tracking and resolution.Provide technical support for Qumulo

Customer obsessed: Investigate critical customer incidents, solve with skills like protocol patching and client tuningGeneralize user cases with articles and tutorial videos. Build monitor, alarm and workflow robots to auto mitigate incidents

Built customer-facing UI and backend service that allows customers to import business raw data in different file formats and converts raw data to SAP analytics data format.