Principal consultant for Slalom's Business Advisory Services group, with experience leading teams supporting the implementation of a new tool, process or method and leveraging change management to drive impact and adoption. Helps clients achieve goals through digital solutions, with a passion for sustainability and ESG related goals.​ Has significant experience in project/program management, agile methodology, and change management. Has also served as a Business Analyst gathering business requirements, with expertise in websites, mobile apps and internal applications.

Consultant in the Business Advisory Services practice.While at Slalom, I have primarily focused on business analysis to create user stories and process flow diagrams, with expertise in digital and application development projects. I also have experience in project management, change management and stakeholder engagement/communications. I have additional prior experience in creating wireframes and prototypes based on defined business requirements, applying user experience knowledge to create a user friendly solution.Some project highlights include:-Performed business analysis support for an API/service implementation at a healthcare insurance company with the goal to increase member engagement and broaden its reach across an evolving healthcare ecosystem. The API strategy was aimed to create a cohesive approach for developing and leveraging APIs, and the first consuming application of the services was a mobile app.-Created and implemented a playbook that outlined a comprehensive, contiguous business process for how to bring health care plans/products to market. This included the support of defining strategies and determine market offering concepts, continuing through portfolio design, subsequent product implementation and technology enablement activities. -Supported standing up a new organization by defining new business processes and identifying needed positions. This included business analysis and change management support to activate its plans, define market readiness to decide where to deploy certain initiatives and pursue automation opportunities. An enterprise calendar was stood up to provide a mechanism to improve alignment and visibility of the company’s strategic initiatives. -Supported rolling out a new program to train sellers on a specialized portfolio of software tools that were sold to restaurant owners to improve their restaurant operations, social media presence, increase traffic, reduce food waste, and improve staffing.

My primary focus and experience is on Customer Experience Strategy & Design for Ecommerce websites. I spent the majority of my time working with a premier jeweler client where we managed, maintained, updated and constantly looked to improve the company's Ecommerce websites. My role was split between a Business Analyst and Information Architect, where I worked closely with the client to gather requirements and turn them into results through wireframe creation, communication of these requirements to our development team, and eventually supporting the implementation of these updates as they went live. Additionally, I had a similar hybrid role for various internal applications to help improve the client's current business processes, including product tracking applications, content management systems and reporting applications. Work products and deliverables I created included use cases, user scenarios, test cases and user manuals for the complex systems.I gained additional experience as an information architect for an open data website to help redesign a screen where activity was lacking, creating wireframes with a more user-friendly experience with the goal to increase visitors and site activity. I also helped to further promote the website via major social media outlets and communications within the company to raise awareness of the site.I also gained experience as an Accessibility business analyst on a web accessibility project for a large insurance company. I analyzed 80+ websites, internal and external applications and performed Accessibility Verification Testing (AVT) to ensure they adhered to the Web Content Accessibility Guidelines (WCAG 2.0). Our team's analysis resulted in 100% adherence to the guidelines by required deadline and saved the client from significant monthly fees if requirements were not met.

Engaged in management consulting to enable client success through executable strategies, and deliver value through technology-enabled transformation. The goal is to achieve end-to-end transformation, from strategy to implementation, and gain efficiency in cross-functional collaboration.Specifically I have worked on an large SAP implementation project where I did both business analysis and project management work. I also worked for a leading manufacturer of construction and mining equipment, engines and locomotives, where my team implemented a new software focused on condition monitoring and earlier detection of problems before becoming catastrophic. Both of these implementations improved the client's businesses greatly by not only increasing their profits but also making them more efficient.

Tennis instructor for both Cress Creek Country Club tennis association and 5 Star Academy. I taught several hours a day during the summer, ranging from private lessons to organizing the junior's and women's league at the country club.

I worked with financial advisors and the head Sales Manager at the NYC branch to compile and analyze financial data. I processed financial goal analysis statements that the financial advisors presented to their clients, and I also organized and ran client events for advisors as well.