Provides editorial and coordination support for client briefings and proposalsCreates TMI corporate materials, including brochures, fact sheets, briefings and training materials

Facilitated communication between stakeholders and the Web Development team for multiple, simultaneous web projects.Gathered, documented, and maintained user and business requirements for varied Web-based applications. Collaborated with project stakeholders to identify, analyze and prioritize tasks; maintained and communicated project status and schedules to web teams.Conducted UX activities, including user research, analytics, and usability testing.Created flowcharts, wireframes and mockups to communicate application requirements and architecture.Developed and conducted QA test plans.Maintained the requirements knowledge base (wiki).

Provides content strategy, content development, and quality assurance review for all communications products produced by DDL OMNI’s IT Division, including websites and web-based applications, print material, and multimedia. Skills include—• Research and Analysis—conducts end user research; mines insights from subject matter experts; analyzes site metrics to understand user needs, tasks, and goals and translates them into creative user experience concepts. • Information Architecture Development—based on usability best practices, develops and documents information architectures to guide site development. • Content Strategy and Development—determines overall content requirements, creates effective content for various media; conducts high-level editing, including structural editing, copy editing and proofreading. • Testing and Quality Assurance—develops QA test plans; conducts quality assurance review and testing, including Section 508 compliance review.• User Support—Provides website training, develops instructional documentation, and assists users with site operation.Serves as site administrator for more than 50 collaboration websites for DARPA programs. These portal sites feature robust collaborative tools to assist program managers in data collection, document sharing and review, and team communication. Conducted editorial review of all content for DARPA Defense Sciences Office (DSO) websites; analyzed website structure and functional features for optimal usability. The DSO public website received a W3 Silver Award for excellence in creativity, usability, navigation, functionality, and ease of use.Coordinated requirements analysis, content strategy/development, and ongoing QA review for the DDL OMNI corporate website, which received a 2010 W3 Silver Award for excellence in creativity, usability, navigation, functionality, and ease of use.Writes and edits news releases, marketing materials, proposals, and content for DDL OMNI's internal publications.

• Conducted editorial review of technical documents, congressional reports, conference proceedings, and communications materials for multiple Federal Government agencies, including for the U.S. Department of Defense, U.S. Department of Transportation, U.S. Department of Energy, U.S. Department of Justice, and U.S. Department of Education. • Established corporate and client editorial guidelines and standards; supervised a staff of two additional copy editors.

• Drafted, edited, and designed consumer-sensitive internal and external publications; established editorial guidelines and standards; oversaw communications programs for diverse audiences; and assisted staff with media relations. Wrote weekly and monthly employee publications, news releases, public service announcements, brochures, and other promotional materials. Instituted and edited a quarterly sports medicine newsletter for area coaches and athletic trainers and coordinated guest columnists. • Produced of a series of 150 child health and development fact sheets for parents, which were distributed through a physician referral service. Coordinated all project activities, including research, writing and review, translating medical concepts for general audiences. • Worked with pediatric specialists to develop Pediatric Case Series, one-page case histories produced as part of a continuing education program for primary care physicians.