With over 1,000 sites deployed globally and its own, award-winning, web content management software - The Elcom Digital Experience Platform, Elcom is a dynamic Australian company committed to building innovative web solutions to help their clients, across all industries, succeed in digital engagement and digital transformation.Responsibilities:- Managed projects on a day-to-day basis from the feasibility stage through design, development and implementation stages to post-implementation reviews, according to business requirements, priorities and constraints.- Developed project plans, schedules, budgets, resource plans and dependencies, risk analysis and risk mitigation action plans.- Recommended and initiated the inclusion of appropriate project resources to ensure the integrity and viability of all project elements.- Conducted and facilitated kick-off meetings, and weekly project meetings with project teams/clients, and ensured effective communication and engagement during the entire project lifecycle.- Conducted design workshops and ensured that the client’s requirements from a design, user experience and ease of ongoing management were realised.- Regularly reported on project progress to project boards / executive sponsors, tracking time, quality, risk and budget criteria.- Tracked project deliverables using appropriate tools (e.g MS Project, Kanban boards,...) and reported back to Finance on project milestones and billing milestones.- Contributed to the growth of the project management toolsets, processes, methodologies and frameworks (waterfall, agile, hybrid, scrum, PMBOK,...)- Maintained appropriate relationships with customers and project status accuracy within the Elcom CRM system.

Responsibilities: Ensure the timely delivery of all aspects of the Employer of Record (EOR or employment outsourcing) project lifecycle, focusing on business development with global clients and prospects in ANZ.- Qualified prospects and clients’ needs and prepared tailored proposals.- Prepared agreements and delivered personalised onboarding processes.- Coordinated with HR Advisory, Finance & Corporate Services Teams for support with partnerships, employment offers, visa processing and compliance, payroll processing, marketing campaigns.- Defined KPIs for EOR operations follow up and reported projects in Salesforce CRM on a daily basis.- Led recurring meetings with clients to maintain engagement and retention.- Provided input and recommendations for improvement of operational processes.- Defined EOR customer journeys (client and employee) and identified major pain points and risks.- Defined digitalisation needs by evaluating impact and return on investment.

Responsibilities: Support clients to drive their business growth, by implementing stronggo-to-market promotional strategies, from brand awareness to advocacy.- Understood marketing insights and client’s needs (C-level)- Identified objectives, scope and target audience- Defined process and roadmap for go-to-market promotional strategies using various Marketing Channels such as Content Marketing (lead magnets, marketing collateral,…), Digital Marketing (Social Media, Search, Paid Media, Email workflows,...) or Direct Marketing (Events, Referral programmes, surveys,....)- Identified key inbound and outbound marketing tactics considering client’s resources- Defined ready-to-deploy promotional plans including Key Performance Indicators (KPI’s)- Developed and delivered a website using CMS platform (WordPress) and SEO best practices

Responsibilities: A newly created position to develop and deliver training activities for sales & marketing teams and 4000+ dealer sales representatives worldwide to increase sales and meet business objectives.- Interviewed customers and identified training needs based on customers feedback- Led global strategy workshops with internal & external stakeholders to address customers needs- Designed and developed blended-learning curriculum frameworks (400 products & services across 3 brands)- Managed long- and short-term training plannings including face-to-face sessions and online trainings- Conducted face-to-face trainings, webinars and developed training materials (e-learnings, tutorials, ppt,...)- Implemented training tools and optimized processes to standardize and localize training programmes (Learning Management System (LMS), Webinar platform,...)- Led training projects interviews and presentations with all staff levels and senior leadership teams- Led communication strategy creation and promotion (including meetings & videoconferences with cross-functional teams, newsletters & intranet publications, learning invitations & assignments,...)- Assessed performance to ensure effective delivery of trainings (including knowledge evaluations, satisfaction surveys, feedback from the operational teams for improvement…)- Managed a budget & monthly reporting setup and follow-up- Created training tools and methods benchmarks to highlight learning trends best practices

- Conducted B-to-B-to-C promotional campaigns & advertising: 3 campaigns per year, print & digital (e-mailing), 170 participating dealers, mailed 85 000 magazines to end customers- Managed communications on the B to B portal- Supported product launches- Created reportings: sales analysis, forecast and budget follow-up- Conducted benchmarks: market & competition analysis

- Conducted Mystery Shopping projects to measure B-to-B-to-C promotional campaigns impact: 500 participating dealers, 2 times a year- Managed B-to-C communications: created 4 magazines and mailed 350 000 units every year- Developped a Service vehicle offer with partners: sales potential of 500 vehicles & 1M€ of parts- Managed budget follow up (2M€)- Created EMEA & world marketing meetings presentations- Managed AME (Africa Middle East) promotional actions follow up- Managed Market Intelligence (KPI’s, surveys)- Created benchmarks and tenders