Julie León Email & Phone Number

Chicago, Il, Us

San Francisco, California, Us

• Acted as liaison for vendors and third-party contractors for delivery of supplies and site maintenance• Acted as site lead to schedule and head visits from senior management and other departments• Created SOPs and corresponding documentation for implementation of city-wide regulatory updates• Organized morale events for employees including handling scheduling, communication, and budget• Scheduled and led interviews with applicants and conducted debriefing meetings

San Francisco, California, Us

• Coached in-person support team members to exceed performance metric targets• Aggregated and analyzed customer satisfaction results to identify actionable areas of opportunity• Designed relevant training procedures and accompanying materials as well as lead exercises • Reviewed employee timecards for accuracy and provide timely approval

San Francisco, California, Us

• Assisted in managing regional offsite popup locations• Stayed up to date on numerous and constantly changing technology systems for accessinginformation about driver-partners• Assisted driver-partners in troubleshooting account and device issues and completedonboarding processes for new driver-partners• Aided in completing interviews for choosing new top-tier partner-drivers• Maintained access to sensitive personal information about driver-partners andconfidential company information

Bolingbrook, Il, Us

• Provided leadership and support to sales associates at registers• Processed guest transactions and offered guest service on sales floor• Trained new hires in store protocol and regulations• Assisted in weekly ad sets including placement of products and signage

Chicago, Illinois, Us

• Performed sales operations in regards to storage and U-Haul rentals• Addressed established customers’ needs and inquiries• Managed and trained incoming employees• Maintained facility grounds and store aesthetics

New York, Ny, Us

• Served as point of contact for guests including performing artists and VIP audience members• Greeted candidates and provided them with proper employment paperwork• Organized paperwork to be examined by human resources department• Reviewed potential candidates and helped director assess applicants

Helped promote different companies through the distribution of products and interacting with guests at large events

Woodridge, Illinois, Us

• Greeted and seated customers at requested table when possible• Maintained appearance of restaurant by helping to clear and reset tables and keeping front of house in order• Answered phones and helped take orders when carryout station was occupied• Developed interpersonal and customer service skills by interacting with customers and co-workers