Julie M. Epperson - Ssm, Csm, Lssgb Email & Phone Number

Springfield, Missouri, United States

•Support senior project managers in project planning efforts to determine requirements and specifications, project scope, staffing needs, scheduling, risks and issues, and contingency plans.•Assist in the project initiation and onboarding process by coordinating the commissioning of VMs and other hardware, creation of project email distribution and other lists and all other activities as described in the Project initiation documentation.•Help manage the day-to-day details of the… Show more •Support senior project managers in project planning efforts to determine requirements and specifications, project scope, staffing needs, scheduling, risks and issues, and contingency plans.•Assist in the project initiation and onboarding process by coordinating the commissioning of VMs and other hardware, creation of project email distribution and other lists and all other activities as described in the Project initiation documentation.•Help manage the day-to-day details of the project including project initiation tasks, daily stand ups, daily communications with project team, task tracking, scope and schedule mitigation, risk management, roadblocks, etc.•Facilitate daily stand-up meetings, documenting team updates, blockers and action items and send out post meeting. •Assist in the creation and facilitation other project meetings focused on status reporting, problem resolution, feedback, fostering open communication within the team on project planning and execution. Show less

Springfield, Missouri, United States

Springfield, Missouri Area

Primary Responsibilities:• Project Management- DMAIC, DMADV, and LEAN Six Sigma projects from fruition to completion. • Provided research and root cause analysis. • Acted as consultant, creating communications, and presentations to senior level stakeholders• Solve complex problems with analysis under strict deadlines working independently.• Collaborate with executive leadership in developing improvement plans/projects through Kaizen Events and Rapid Decision-Making… Show more Primary Responsibilities:• Project Management- DMAIC, DMADV, and LEAN Six Sigma projects from fruition to completion. • Provided research and root cause analysis. • Acted as consultant, creating communications, and presentations to senior level stakeholders• Solve complex problems with analysis under strict deadlines working independently.• Collaborate with executive leadership in developing improvement plans/projects through Kaizen Events and Rapid Decision-Making sessions.• Fosters collaborative relationships across all lines of business to achieve company initiatives • Create and communicate departmental initiative report outs to executive team. • Managed staff of 15 informally, providing auditing of metrics, coaching, disciplinary and positive rewards. Show less

Springfield, Missouri Area

Primary Responsibilities:• Project Management- DMAIC, DMADV, and LEAN Six Sigma projects from fruition to completion. • Provided research and root cause analysis.• Acted as consultant, creating communications, and presentations to senior level stakeholders• Collaborate with executive leadership in developing improvement plans/projects through Kaizen Events and Rapid Decision-Making sessions.• Used pertinent data and facts to identify and solve a range of problems within area… Show more Primary Responsibilities:• Project Management- DMAIC, DMADV, and LEAN Six Sigma projects from fruition to completion. • Provided research and root cause analysis.• Acted as consultant, creating communications, and presentations to senior level stakeholders• Collaborate with executive leadership in developing improvement plans/projects through Kaizen Events and Rapid Decision-Making sessions.• Used pertinent data and facts to identify and solve a range of problems within area of expertise, creates and manages projects, seeing them through to completion for remediation working independently.• Created improved system requirement proposals, transcribes specifications, cost benefit analysis and recommendations to proposed solutions. • Developed, communicated and implemented new standards of operation, of process documentation.• Acted as subject matter expert in end to end claims processing• Managed staff of 15 informally providing auditing of metrics, coaching, disciplinary and positive rewards Show less

Springfield, Missouri Area

• Project Management- DMAIC, DMADV, and LEAN Six Sigma projects from fruition to completion. • Utilized Lean Kaizen Events, Rapid Decision-Making Sessions to stop loss, and improve processes• Provided research and root cause analysis. • Acted as Subject Matter Expert for claims billing and processing process.• Acted as consultant, creating communications, and presentations to senior level stakeholders• Responsibilities included fraud detection and prevention.• Was named… Show more • Project Management- DMAIC, DMADV, and LEAN Six Sigma projects from fruition to completion. • Utilized Lean Kaizen Events, Rapid Decision-Making Sessions to stop loss, and improve processes• Provided research and root cause analysis. • Acted as Subject Matter Expert for claims billing and processing process.• Acted as consultant, creating communications, and presentations to senior level stakeholders• Responsibilities included fraud detection and prevention.• Was named “Acting Team Macro Champion” responsible for providing support throughout North Central division, Macro implementation, updates, presenting weekly updates to NC division in meetings.• Appointed by Supervisor to serve as “Social Responsibility Team Leader” responsible for informing, arranging, and implementing volunteer opportunities for all NC division employees. Show less

Prince Lane, Springfield, Mo

At Total Web, I elaborated business development plans, designed and implemented processes to support business growth, through customer and market definition. I facilitated business growth by working together with clients as well as business partners (suppliers, subcontractors, JV partners, technology providers, etc.). I built and maintained high-level contacts with current and prospective customer and other business and project partners. I drove prospects through to contract award (including… Show more At Total Web, I elaborated business development plans, designed and implemented processes to support business growth, through customer and market definition. I facilitated business growth by working together with clients as well as business partners (suppliers, subcontractors, JV partners, technology providers, etc.). I built and maintained high-level contacts with current and prospective customer and other business and project partners. I drove prospects through to contract award (including identifying new customers and markets, developing approaches to the market, identifying prospects, proposal preparation, etc.) I developed marketing strategy; managed proposal teams and client account managers. As well as behind the scenes web development for current clients. Show less

As the district manager, I managed all operations for a successful 501(c)3, directed twelve-member advisory board, cultivated and maintained relationships with schools, board members, volunteers, and donors. Secured funding through grant writing, community relations, and guest speaking presentations, special event planning development and implementation. Marketed through social media outlets to identify and solicit potential donors, areas of exposure, and measure market saturation.

Ozark Empire Fairgrounds

Managed high traffic Guest Services office during the Ozark Empire fairCash handling, equipment rental, customer service (fielded complaints and suggestions, issued refunds), and act as safety and security liaison for missing persons.

Acted as accounting specialist, incompliance with local and federal laws, fraud prevention, insurance coding billing, collection and patient educationPerformed Accounting ledger entries, book keeping, audits, chart purging, and procedure improvement

Springfield, Missouri Area

Acted as Managerial appointed Epic super user with managerial access, duties and responsibilities.Acted as Managerial appointed First touch leader, training, encouraging and rewarding coworkers to implement “First touch” great patient service programCollected and processed co pay’s, past balances and completed the daily deposit.Assisted Patients with all scheduling, billing and informational concerns.Staff and Physicians liaison, for training and support for new… Show more Acted as Managerial appointed Epic super user with managerial access, duties and responsibilities.Acted as Managerial appointed First touch leader, training, encouraging and rewarding coworkers to implement “First touch” great patient service programCollected and processed co pay’s, past balances and completed the daily deposit.Assisted Patients with all scheduling, billing and informational concerns.Staff and Physicians liaison, for training and support for new software implementation. Show less

Greeted visitors, answered phones, general office duties as needed. Worked extensively with Microsoft Windows programs to create weekly power point programs, assemble and distribute weekly bulletin and other data entry as neededCreated and managed Church websiteResponsible for conceiving and fabricating marketing and advertisement publications.

Archived and maintained patient records (including documentation and completion of Medicare applications for coverage) in compliance with federal law. Was responsible for patient communication and correspondence in compliance with HIPAA regulations. Was responsible for establishing and confirming sales and rental contracts, as well as performing collection calls for overdue accounts. Performed extensive filing, data entry, and general office duties as needed.

Six Sigma Green Belt

Lean Leadership Certificate, Lean

Associate'S Degree, Health Sciences

Bs, Organizational Leadership

Associate Of Arts, Psychology

Diploma, College Prep