Currently focused on training of agency tools and basic design skills.

I supported the pharmacy from retail support to key operations while ensuring a safe and confidential environment for patients.- Utilized excellent interpersonal skills to provide exceptional customer service and effectively resolve customer complaints and inquiries. Consistently received positive feedback from customers for my ability to de-escalate difficult situations and provide solutions in a timely manner.- Maintained a high level of organization and attention to detail in the management of inventory, including regular stock checks and restocking as needed.- Demonstrated strong organizational skills by efficiently scanning, sorting, and filing a large volume of documents and records, ensuring accuracy and accessibility for future reference.- Stayed current with knowledge of products and services offered by the company, and effectively communicated this information to customers and colleagues.- Demonstrated exceptional ability to multitask and prioritize in a fast-paced work environment, consistently meeting tight deadlines and handling multiple projects simultaneously without sacrificing quality.

I was responsible for providing exceptional customer service, managing sales transactions, and maintaining store operations.- Managed a labour-intensive and time-sensitive environment while upholding excellent customer service, improving customer loyalty.- Ensured all customer requests were met accurately and timely, communicating effectively based on feedback and needs by making bespoke recommendations.- Team Community & Culture: developed an inclusive and people-first philosophy by consistently engaging employees at all levels to encourage open dialogue, reinforce follow-through, and ensure that the store team is heard and supported.- Maintained operations by delegating daily tasks and periodic inventory checks.- Onboarded new employees on company systems & policies, customer service protocol, and safety practices.

As an undergraduate student research assistant, I participated in various research projects related to human movement and physical activity.- Conducted literature reviews and synthesized findings to aid in the development of research hypotheses and study designs- Assisted in data collection, including the administration of surveys and physical performance tests- Analyzed and interpreted data using statistical software, such as Image J- Contributed to the writing of research papers and presentations, including creating figures and tables to display data- Collaborated with other researchers and graduate students to contribute to the overall project goals- Assisted in the supervision of research assistants and students on the project.