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Julie Pearson Email & Phone Number

B2C Customer Service Manager at Techtronic Industries - TTI
Location: United Kingdom, United Kingdom, United Kingdom 6 work roles 3 schools
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Current company
Role
B2C Customer Service Manager
Location
United Kingdom, United Kingdom, United Kingdom
Company size

Who is Julie Pearson? Overview

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Quick answer

Julie Pearson is listed as B2C Customer Service Manager at Techtronic Industries - TTI, a company with 4323 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Julie Pearson.

Julie Pearson previously worked as UK Customer Service Manager at Golfbreaks and Team Manager at John Lewis & Partners. Julie Pearson holds Lean Management, Certified from Vision2Learn.

Company email context

Email format at Techtronic Industries - TTI

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Techtronic Industries - TTI

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Profile bio

About Julie Pearson

A career professional in customer service, leadership, team management. Putting customers at the heart of everything I do, creating loyalty and brand growth. Continuous improvement and change projects to keep evolving better and better service standards. Collaboration, inclusion, promoting a healthly culture.

Current workplace

Julie Pearson's current company

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Techtronic Industries - TTI
Techtronic Industries - Tti
B2C Customer Service Manager
fort lauderdale, florida, united states
Website
Employees
4323
AeroLeads page
6 roles

Julie Pearson work experience

A career timeline built from the work history available for this profile.

Uk Customer Service Manager

Nov 2023 - Apr 2024

Customer Service Manager

Cwgc

Maidenhead, England, United Kingdom

Contact Centre Management, Continuous Improvement projects. Team management. Customer satisfaction, escalated complain handling. CRM, Salesforce Lighting. Simple Survey. Internal/external stakeholders.

Jul 2018 - Jul 2022

Customer Service Duty Manager

Heathrow, England, United Kingdom

Contact Centre Duty Manager, team of 35. 2007-2008. Arrival Service Duty Manager 2008-2012. Connection Duty Manager 2012-2017. Manage an operational shift of 45+ staff, delivering shift briefings identifying performance targets, expectations changes in process. Coach, mentor staff operationally and within own team of 14, 121s, team meetings and performance.

Oct 2007 - Sep 2017

Customer Service Manager

Heathrow, England, United Kingdom

Above and below wing operational control. Contract and SLA management. Disruption management. Face to face customer service, complaint and recovery services. High profile customer handling. Worldtracer, check in and reservation systems. Baggage services, load control, cargo manifest, dangerous goods, IATA, NATS, BAA, CAA, FAA, Border Force.

Nov 1997 - Jul 2005
Team & coworkers

Colleagues at Techtronic Industries - TTI

Other employees you can reach at ttigroup.com. View company contacts for 4323 employees →

3 education records

Julie Pearson education

Lean Management, Certified

Vision2Learn

Lean Management, Passed

Sigmafy

Six Sigma, White Belt

Sigmafy
FAQ

Frequently asked questions about Julie Pearson

Quick answers generated from the profile data available on this page.

What company does Julie Pearson work for?

Julie Pearson works for Techtronic Industries - TTI.

What is Julie Pearson's role at Techtronic Industries - TTI?

Julie Pearson is listed as B2C Customer Service Manager at Techtronic Industries - TTI.

Where is Julie Pearson based?

Julie Pearson is based in United Kingdom, United Kingdom, United Kingdom while working with Techtronic Industries - TTI.

What companies has Julie Pearson worked for?

Julie Pearson has worked for Techtronic Industries - Tti, Golfbreaks, John Lewis & Partners, Cwgc, and British Airways.

Who are Julie Pearson's colleagues at Techtronic Industries - TTI?

Julie Pearson's colleagues at Techtronic Industries - TTI include Abel Gebre, Nguyen Hoang Phat, Yongmu Gai, Robert Glover, Pe, Cfei, Cvfi, and Piia Bjelk.

How can I contact Julie Pearson?

You can use AeroLeads to view verified contact signals for Julie Pearson at Techtronic Industries - TTI, including work email, phone, and LinkedIn data when available.

What schools did Julie Pearson attend?

Julie Pearson holds Lean Management, Certified from Vision2Learn.

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