Julie Rustan Email & Phone Number

As a detail-oriented, senior-level office administrator I have over 13 years’ experience implementing effective workplace solutions for banking & technology industries while perfecting customer service techniques. Throughout my career, I have learned to clearly communicate vital information to CEOs, Vice-Presidents, and other executive-level leaders and have served on committees as needed in addition to functioning as a trusted liaison with staff and other business representatives.Highly knowledgeable of human resource practices with an emphasis on employee training, onboarding,benefits administration, 401(k), and workers compensation processes. Wearing many hats and a 'go to' for information and questions for senior management, customers, and employees, I can comprehend complex procedures, prioritizes duties and handle multiple tasks in a fast-paced environment delivering a high volume of work in an accurate, timely manner.Additional skills and competencies include:• Analytical and Problem Solving • Written and Verbal Communications• Information Security, Risk Mitigation, and Data Analysis• Payments, Processing Services, and Expense Reports• Online & Mobile Banking Applications• Inventory Control, Supply Chain, and Procurement• Interpersonal Relations and Vendor Management• FDIC and Bank Security Act (BSA) Compliances• Travel Coordinating and Logistics• Webinars and Audio & Video Conferencing • Cross-Selling and Merchant Services Software and systems: • Jack Henry Banking (SilverLake, CIF 20/20 & Core Director)• Microsoft Office (Word, Excel, PowerPoint & Outlook)• Fiserv

Listed skills include Banking, Executive Office Administration, Data Analysis, Customer Service, and 46 others.

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  Iowa Central Community College

  Fashion Merchandising