Julie Simons Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

Led Change Management program for two operational businesses working across lines of business and support functions to take conceptual ideas and make them actionable improvements.Prepared operational business teams for high and critical rated audits, liaised directly with Auditors and led daily audit interactions with favorable results in the exams. Identified gaps to standards for oversight and process by working directly with Business Managers/staff, Control Management, and Quality… Show more Led Change Management program for two operational businesses working across lines of business and support functions to take conceptual ideas and make them actionable improvements.Prepared operational business teams for high and critical rated audits, liaised directly with Auditors and led daily audit interactions with favorable results in the exams. Identified gaps to standards for oversight and process by working directly with Business Managers/staff, Control Management, and Quality to improve business documentation, metrics, and overall process efficiency. Show less

Indianapolis, Indiana, United States

Steer business and executive management through policy and regulatory tollgates of the New Business Initiative Assessment Program • Manage time to market expectations for key projects against necessary risk assessment procedures using open communication across cross-functional organizations• Influence executive management outcomes to achieve tenets of risk management methodologies in spirit and practice

Indianpolis, Indiana

Directed small, medium, and large scale projects across Auto Finance and Student Loan businesses• Managed highly visible multi-million dollar projects with competing priorities, reporting directly to Senior Management• Assembled project teams, identified resource and/or schedule conflicts, managed change control, functioned as an escalation point to keep all parties abreast of new and ongoing tasks, assisted in the facilitation of issue resolution

Indianapolis, Indiana

Liaised between operational business units, corporate compliance, legal departments, and third party service providers regarding the servicing of multi-billion dollar student loan portfolios• Coordinated and executed on-site audits of third party servicing clients to ensure all operational practices, policies/procedures, security, and transactions were in adherence with Chase guidelines, contract requirements, and federal regulations

Fishers, Indiana

Led team of exempt level staff to ensure successful implementation of technology changes and a cooperative understanding of business impacts

Fishers, Indiana

Represented business area needs through active participation/creation in requirements gathering, conceptual systems design, business systems design, user acceptance testing, and prioritization sessions

Fishers, Indiana

Set up and maintained production business profiles for 3000+ of Sallie Mae’s diverse customer types, across 7 system platforms, to ensure loan processing and servicing needs were met for all customers

Fishers, Indiana

Marketed federal government backed consolidation loan program to new and current borrowers by fielding incoming calls for five toll free telephone numbers while speaking on behalf of over 40 consolidating lenders