Julie Terry

Julie Terry Email and Phone Number

Associate Vice President Information Technology @ Victoria’s Secret & Co.
Columbus, OH, US
Julie Terry's Location
Columbus, Ohio Metropolitan Area, United States, United States
Julie Terry's Contact Details

Julie Terry work email

Julie Terry personal email

n/a
About Julie Terry

Accomplished Product and Technology leader with 20+ years experience supporting Omni-Channel and Direct to Consumer product and technology teams as well as contact center technologies. Known for collaborative leadership and building high performing cross functional internal and external teams in fast paced retail environments to achieve strategic goals.Specialties include:• Customer Experience• Strategic Initiative Planning and Execution• Omni Channel Technologies and Vendor Management• Contact Center Technologies and Integrations• Payment Systems• Fulfillment Technologies and Integration• Order Management System and Integration. Pricing and Promotions. Salesforce Service Cloud Technologies

Julie Terry's Current Company Details
Victoria’s Secret & Co.

Victoria’S Secret & Co.

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Associate Vice President Information Technology
Columbus, OH, US
Website:
victoriassecret.com
Employees:
27703
Julie Terry Work Experience Details
  • Victoria’S Secret & Co.
    Associate Vice President Information Technology
    Victoria’S Secret & Co.
    Columbus, Oh, Us
    View
  • Victoria'S Secret
    Director Omni Channel Technology & Development Systems
    Victoria'S Secret May 2021 - Present
    Columbus, Ohio, Us
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  • Victoria'S Secret
    Director, Digital Product Managemen
    Victoria'S Secret Jul 2016 - Present
    Columbus, Ohio, Us
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  • Victoria'S Secret
    Digital Product Management
    Victoria'S Secret Sep 1994 - Present
    Columbus, Ohio, Us
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  • Victoria'S Secret
    E-Commerce Product Owner, Digital Product Management
    Victoria'S Secret May 2014 - Jul 2016
    Columbus, Ohio, Us
    Providing vision, strategy, planning and guidance to development team in an agile work environment supporting the Victoria's Secret Direct Digital Platform.Building and optimizing overall online customer service and customer account experience across the digital space.
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  • Victoria'S Secret
    Manager Online Payments, Fraud And Technology Projects
    Victoria'S Secret 2012 - 2014
    Columbus, Ohio, Us
    Managing teams responsible for minimizing fraud risk related to online payments, in house collections, and internal fraud investigations. Developing coaching model to support team growth. Managing technology projects and process improvements inclusive of project scope, deliverables and risks in both waterfall and agile environments for Contact Center. Quality Assurance team implementation and management.
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  • Victoria'S Secret
    Technology Project Supervisor
    Victoria'S Secret Jan 2008 - Mar 2012
    Columbus, Ohio, Us
    Managing testing teams for business technology projects. Business lead for technology projects assisting with design, functional specifications, and requirement gathering.
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  • Victoria'S Secret
    Supervisor - Fraud, Payment Processing, Collections
    Victoria'S Secret Sep 1994 - 2008
    Columbus, Ohio, Us
    Coaching and developing team of 25 associates handling fraud verification, credit card chargeback review, collections, authorizations, Participated in internal fraud investigations with brand loss prevention team.
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Julie Terry Skills

Leadership Logistic Support Fraud Detection Team Building E Commerce Agile Testing Retail Unit Testing Order Management Customer Satisfaction Team Management Regression Testing Process Improvement Technical Project Leadership Talent Developer Checkout Online Fraud User Acceptance Testing Contact Centers Coaching Staff Product Management Customer Service Project Planning Credit Card Fraud Business Process Improvement Management Project Management System Testing Internal Theft Investigations Product Development Coaching Third Party Vendor Management Technical Project Delivery Call Centers Corporate Fraud Investigations Analysis

Julie Terry Education Details

  • Greene County Career Center
    Greene County Career Center
    General

Frequently Asked Questions about Julie Terry

What company does Julie Terry work for?

Julie Terry works for Victoria’s Secret & Co.

What is Julie Terry's role at the current company?

Julie Terry's current role is Associate Vice President Information Technology.

What is Julie Terry's email address?

Julie Terry's email address is jterry@lb.com

What schools did Julie Terry attend?

Julie Terry attended Greene County Career Center.

What skills is Julie Terry known for?

Julie Terry has skills like Leadership, Logistic Support, Fraud Detection, Team Building, E Commerce, Agile Testing, Retail, Unit Testing, Order Management, Customer Satisfaction, Team Management, Regression Testing.

Who are Julie Terry's colleagues?

Julie Terry's colleagues are Hali Carter, Jocelyn Dziubek, Erica F. Felton, Myranda Guerrero, Genah Redding, Courtney Daniels, Morgan Sommers.

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