We help busy business owners turn their chaotic growth into a streamlined success by implementing processes and standards giving them their time back.

Create content blog posts and editing of content for social media posts. Create and edit article content for social media posts and Masterclass Program Sales. Edit and proofread journal publication content. Edit and proofread journal publication content.

Creating Series within Business Genre for Leadership publications.Wrote, edited, and published "Leadership Vs. Management: Make Your Business Culture Successful, Maintain Growth, and Retain People Even During Times of Crisis"

Oversaw the work of newer ghostwriters, proofreading, editing, and critiquing their content and chapters.Interfaced with clients across the country - via phone, zoom, and email.Created written content for websites, blog posts, and informative articles. Edited existing content for errors in spelling, grammar, punctuation, tone, and style.Corresponded with authors creating written chapters for their books and all editing of their books.

Proactively meeting customer requirements and helping the teams achieve continuous improvements in the areas of Safety, Quality and On-Time Delivery.Championing effective communication to the department which provides direction and leadership on a daily basis.Assisting in the implementation of lean initiatives throughout designated work area. Managing people resources with production needs and assigning work for 23 direct employees and five indirect, two material handlers and three maintenance personnel.

Account management including granting forbearances and issuing deferments to bring customer accounts current.Payment plan setups bringing accounts current.Customer correspondence to update demographics as required by the Department of Education.

Customer correspondence with Purdue University faculty, staff and students involving career account access.Assignment set ups and problem resolution during campus visits.Freshman enrollment and career account setups.