Julie Ware Email & Phone Number

Seattle, Washington, United States

• As policy operation and communications manager for TikTok Shop, I lead the Governance and Experience Policy Operations and Communications team, managing 8 direct reports, including technical writers, copy editors, and.
• Established a clear framework for policy management, increasing policy outreach 22% by simplifying and streamlining policies and processes, optimizing consistency and transparency with policy communication.
• Simplified policy language to enhance user comprehension and reduce violations; partnered to develop onboarding training aimed at educating sellers before listing products.

Oklahoma, United States

• In 2022, I was recruited to co-lead the development and governance of global go-to-market (GTM) strategies for Google Cloud policies, drafting comprehensive terms and conditions for Google Cloud Account Managers.
• Spearheaded the successful overhaul of the Sales Compensation Account Acquisition Policy, conducting data analysis to identify complex root causes of excess escalations and inefficient processes; created a compelling.
• Established the M&A Decision Board and Policy Review Committee to investigate escalations and to drive critical policy changes.
• Implemented system enhancements to eliminate fraudulent deal submissions, significantly improving the integrity and accuracy of sales reporting.

Las Vegas, Nevada Area

• As sales policy & process manager for Cisco Systems, I directed the development, communication, and enforcement of 25 key sales policies, collaborating with cross-functional teams to optimize sales operations, enhance.
• Strengthened policy governance by managing the creation and updating of all sales policies, ensuring alignment with evolving business needs.
• Improved compliance by launching a new ethics hotline specifically for channel partners to report fraudulent activities, enabling the fraud and loss team to recover Cisco equipment sold on the black market to prevent.
• Reduced expenses $120K annually and 50+ hours of work monthly by leading process improvements across the cross-functional teams.
• Enhanced operational efficiency by designing and implementing tools to assess and flag high-risk behaviors, improving sales integrity and reducing policy violations.
• Achieved 100% audit compliance, playing a key role in ethics investigations and policy enhancements to safeguard company interests.

Las Vegas, Nevada Area

• As corporate policy manager, I stepped into a newly created role to lead the Business Policy Operations team, supporting all Cisco organizations. My primary responsibility was building a comprehensive policy framework.
• Standardized global policy management by establishing a global policy framework with an ISO repository and consistent review cycle, reducing compliance gaps, ensuring policy accuracy, and improving audit readiness.
• Enhanced operational efficiency by creating policy templates, establishing clear guidelines, and ensuring all policies were properly documented and accessible, resulting in streamlined internal processes.

San Jose, CA

• Managed IT Policies and Security and Trust Policies which totaled 59. Supported efforts to write policies, standards, and guidelines. Served as a member of the Customer Compliance Team in collaboration with Account.
• Streamlined the IT policies by removing 101 redundant and unnecessary ones.

San Jose, CA

Program/Project Manager within the SOX IT PMO. Manage SOX IT Infrastructure processes and quarterly testing for all controls. Work with PwC for the year-end audit.

San Mateo, CA

PCI Program/Project Manager for the IT department. PCI Compliance project was split into two projects, Data Center Migration, Audit, and Remediation project. Release Coordination for Data Center Build out and Card Encryption. Manage the project schedule and project budget as well as tracking the issues and risks. Created a Policy Review Committee that.