Julie Wilson Email and Phone Number

A highly motivated, proactive and experienced Personal Assistant and Administrative Coordinator with 30 years’ experience with strong administrative professional skills in management, public sector and overseeing projects.Specialises in diary and email management, supporting Board and Corporate meetings, travel arrangements and general day to day admin tasks

SmartPA are the leading experts within the PA, Secretarial and Administrative sector. Through industry expertise and experience, SmartPA deliver the very best in outsourced back office support and Managed Services to the business community. SmartPA’s solutions are highly effective and flexible to your needs, whilst being cost effective.At SmartPA we work on a package-based model. Providing you a fixed figure for cash flow with no hidden costs. Our packages include:• A dedicated account manager – fully SmartPA Accredited• Access to a team of over 250 professionals, with a variety of specialist skills• Immediate access to assistance at any time between the hours of 09:00 - 17:30 (evenings andweekends by prior arrangement with your account manager)• Holiday, sickness and maternity cover• Built in flexibility, handling small bursts or temporary fluctuation of support levels.• We offer both standard and tailored packages, prices for which are tailored to the individual.https://smart-pa.comhttps://twitter.com/Smart_PAhttps://www.facebook.com/SmartPA1/

Appointed to establish performance reports for 7 GP practices and to assist the Managing Director and Board with governance arrangements.• Set up reporting mechanisms for board and operational reporting• Set up compliance system for inspections• Set up monitoring documents for internal inspections to GP practices• Undertook unannounced inspections to GP practices

Appointed to support Northumbria Trust Board and governance arrangements.Achieved timely board reports and forward planning for Trust Board and sub-committees.

Promoted into an integrated arrangement with health and social care, across Northumberland County Council and Northumberland Clinical Commissioning group. Supporting the Executive Director and Senior Team for adult social care and health commissioning, managing 18 administration and support staff to achieve operational and strategic planning and implementation.Successfully managed an administration restructure – from a team of 14 to 8 and continued business continuity.Established corporate standards and working practices across a large team, which aided senior staff in the day to day running services – due to a continuity of practice.Established a corporate complaints and enquiries system across Council services, including responding to MPs and Councillors – achieved target dates and system was valued by senior managersManaged highly sensitive safeguarding and patient level data on a daily basisTriaged challenging calls from members of the public and service users – including establishing systems to address vexatious callersMonitoring system introduced to ensure staff compliance with annual stat/mandatory training and to ensure annual appraisals are undertakenProject management of specific projects as required by Director or senior managers such as yearly governance audits of other business unitsProject management of annual audits required

Promoted to support the Director and senior team, in an integrated role across operational health and social care services. The department had 1200 staff and a budget of circa £130m, including a board arrangement.Part of the team who prepared for regulatory inspections (including the Care Quality Commission) achieving a rating of outstanding for annual inspections.Worked with Head of Governance and on behalf of Director, established governance structure, terms of reference and forward plans – given significant assurance by audit.Supported Director with monthly development sessions with senior teams – including action planning and monitoring progressWorked with senior officers to ensure Director and relevant boards had timely and accurate financial and performance reports.