I'm a highly personable Account Manager and, as of 2023, the Social Media/Marketing Director at Telecom Management Resources (TMR). I pride myself in helping my clients any way possible. Sometimes, that's by keeping their invoice inventory up to date so they can focus on more important matters. Other times, it's by turning into a bloodhound and requesting credits from telecom vendors after my team analyzes a client's invoices and discovers where they were overcharged for services (to date, $79K is the biggest refund I have personally obtained for a TMR client). I excel at tracking vendor contracts to ensure that expiration dates aren't missed and have a history of working with my team to determine how much money we can save our customers on telecom services.Skilled in Product Life-cycle Management, Customer Acquisition, Project Risk, Sales, Contract Compliance Auditing and Team Building. Strong sales professional with a Bachelor's Degree from Oakland University. Commonly referred to as the "glue" that holds everything together. ;-)Passionate about helping others; whether it be friends, family, or strangers. Love assisting with charities and fundraising events and TMR is always looking for ways to help those in need, too. Needless to say, that's a huge part of why I've proudly worked here for 16+ years. TMR is my second family. :-)