Seasoned Information Technology professional with 25+ years of experience in a wide variety of technical competencies. Strong leadership skills and successful team building capabilities. Business: Leadership, Time Management, Project Management, Customer Focus, Vendor Management, Budgeting, Training/Mentoring/Staff Development Technical: Disaster Recovery, Business Resiliency, Change Management, Service Support and Delivery, Service Level Tracking, Storage, Networking – Cisco Router, Switches and ASA/PIX, Data Center Management, Troubleshooting/Problem Solving, PCI CompliancyApplications: Microsoft Products, Lotus Notes, Websense, Adobe, Airwatch, JIRA, HP ALM, Symantec Endpoint, TrendMicro, Cognos, Kronos, Tivoli, GWI, Ultimate HR, VMWare, Active Directory, Cisco Telephony System – CUIC, CUCM, UCCX, UnityOperating Systems: iSeries(OS/400), HP-UNIX, Windows XP/2KX/7/8/10Certifications: ITIL Foundations Service Management
Listed skills include Troubleshooting, Disaster Recovery, Networking, Management, and 49 others.